Luxury Accounts Associate - Showroom & Sales Support

Stark Carpet; Dallas (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Paid Time Off

Job summary

STARK is seeking a driven, detail-oriented Account Associate to support our sales team and deliver world-class service to our luxury design clientele. This role offers a premier entry point into the luxury interiors industry and is designed as a clear professional pathway toward an Account Manager career.

As a key member of the sales team, the Account Associate serves as the operational backbone, partnering closely with Account Managers to ensure seamless order execution, proactive client

Responsibilities

• Provide comprehensive support to Account Managers throughout the full sales lifecycle
• Execute accurate quote preparation, order entry, and proactive follow-up to ensure project timelines are met
• Serve as a secondary point of contact for clients, responding with urgency and professionalism
• Maintain accurate and detailed records within the CRM to track project status and client history
• Deliver high-touch service to existing clients by providing product knowledge, pricing, and availability
• Anticipate client needs and coordinate sampling, CFA (Cutting for Approval) requests, and freight quotes
• Ensure a seamless client experience from initial inquiry through final delivery
• Manage end-to-end order logistics, coordinating with internal operations, design, and warehouse teams
• Maintain showroom standards, ensuring product displays and samples are organized and presentation-ready
• Provide coverage for walk-in clients, qualifying opportunities and directing them to the appropriate Account Manager
• Actively participate in STARK’s product training and sales development programs
• Develop a strong understanding of product categories, custom capabilities, and the luxury design market
• Demonstrate increasing autonomy and readiness to take on expanded responsibilities over time

Job description

STARK is seeking a driven, detail-oriented Account Associate to support our sales team and deliver world-class service to our luxury design clientele. This role offers a premier entry point into the luxury interiors industry and is designed as a clear professional pathway toward an Account Manager career.

As a key member of the sales team, the Account Associate serves as the operational backbone, partnering closely with Account Managers to ensure seamless order execution, proactive client