Hospitality & Community Studio Crew — Part-Time 20h

SoulCycle Inc.; Los Angeles (CA); On-site; USD 28,000 - 30,000; Part time

Job summary

SoulCycle Inc. is hiring part-time Studio Crew in Los Angeles to deliver the SoulCycle experience with outstanding hospitality and guest service. You will help manage class check-ins, engage riders, and support instructors to ensure a seamless studio experience.

The role requires at least weekend availability, a focus on customer care, and the ability to multitask in a fast-paced setting. Opportunities to grow within a vibrant fitness community are provided.

Qualifications

• Customer service experience required.
• Ability to multitask in a fast-paced environment.
• Openness to feedback and continuous improvement.
• Strong guest-centric approach and hospitality focus.

Responsibilities

• Curate impeccable rider experiences through high-level customer service and hospitality.
• Build community with riders and anticipate their wants and needs.
• Treat the studio as a welcoming home and ensure everyone feels included.
• Provide support to instructors for class check-in and assistance in first aid situations.
• Actively participate in studio-specific challenges to drive paid rides, retail sales, and hospitality.

Skills

Customer service

Hospitality

Team player

Attention to detail

Job description

SoulCycle Inc. is hiring part-time Studio Crew in Los Angeles to deliver the SoulCycle experience with outstanding hospitality and guest service. You will help manage class check-ins, engage riders, and support instructors to ensure a seamless studio experience.

The role requires at least weekend availability, a focus on customer care, and the ability to multitask in a fast-paced setting. Opportunities to grow within a vibrant fitness community are provided.