Studio Crew - Hospitality & Community Builder

SoulCycle Inc.; Ann Arbor (MI); On-site; USD 17,000 - 25,000; Part time

Job summary

SoulCycle Inc. is hiring part-time Studio Crew in Ann Arbor, MI. The role centers on delivering SoulCycle's hospitality-driven experience, connecting with riders, and maintaining a high-energy studio environment.

Availability includes at least 3 days per week totaling 20 hours, with weekend shifts and peak holiday coverage expected. Candidates should thrive in a fast-paced setting and embody SoulCycle values.

Qualifications

• Customer service experience is required.
• Ability to multitask in a fast-paced environment.
• Willingness to receive and deliver feedback.
• Keen eye for detail and presentation.

Responsibilities

• Hospitality Champion & Community Builder: provide high-level customer service and create welcoming rider experiences.
• Actively participate in studio challenges to drive rides and retail sales.
• Upsell class packs, memberships, and products to guests.
• Support instructors with class check-in and assist in all first aid situations as needed.
• Develop relationships with staff to ensure efficiency and camaraderie.
• Maintain SoulCycle studio aesthetics and cleanliness across the space.

Skills

Customer service

Multitasking

Feedback reception

Attention to detail

Job description

SoulCycle Inc. is hiring part-time Studio Crew in Ann Arbor, MI. The role centers on delivering SoulCycle's hospitality-driven experience, connecting with riders, and maintaining a high-energy studio environment.

Availability includes at least 3 days per week totaling 20 hours, with weekend shifts and peak holiday coverage expected. Candidates should thrive in a fast-paced setting and embody SoulCycle values.