Studio Hospitality Champion (Part-Time)

Equinox; New York (NY); On-site; USD 21,000 - 28,000; Part time

Job summary

SoulCycle is seeking part-time Studio Crew members in New York. You will forge connections with riders, provide top-tier hospitality, and uphold operational excellence to move people and the world. Availability includes weekends and peak holiday shifts.

Roles include hospitality, community building, and supporting instructors, with responsibilities spanning customer service, retail upsell, and studio upkeep. Join a team that values trust, inclusion, and fun.

Qualifications

• Love for SoulCycle brand and people
• Ability to prioritize in a fast-paced environment
• Willingness to receive and deliver feedback

Responsibilities

• Curate impeccable rider experiences through high-level customer service and hospitality
• Build community with riders to anticipate wants and needs
• Treat the studio as a welcoming space for every rider
• Provide support to instructors for class check-in
• Be willing to assist in all first aid situations
• Drive studio goals through selling of class packs, memberships, and retail
• Maintain product knowledge for retail operations
• Assist with daily tasks and training of new hires
• Maintain studio aesthetics and cleanliness across spaces

Skills

Customer service

Hospitality

Multitasking

Feedback-oriented

People skills

Job description

SoulCycle is seeking part-time Studio Crew members in New York. You will forge connections with riders, provide top-tier hospitality, and uphold operational excellence to move people and the world. Availability includes weekends and peak holiday shifts.

Roles include hospitality, community building, and supporting instructors, with responsibilities spanning customer service, retail upsell, and studio upkeep. Join a team that values trust, inclusion, and fun.