Hospitality Cannabis Budtender — Guest Experience Expert

Bud's Goods & Provisions Corp.; Watertown (MA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Tips eligible

Job summary

Bud's Goods & Provisions is hiring a Budtender to provide an exceptional, hospitality-driven guest experience in our Massachusetts store. You will guide guests through product selection, answer questions, and complete accurate cannabis transactions while maintaining compliance and security.

The role emphasizes knowledge of our menu, ongoing cannabis education, and using our POS and store technology. You will work non-supervisory shifts with tips and a fast-paced, guest-focused environment.

Qualifications

• High school diploma or equivalent required.
• One or more years of work experience required.
• Cannabis industry experience preferred.
• Retail, hospitality or customer-facing experience preferred.
• Cash-handling experience preferred.
• Experience using POS or retail technology preferred.
• Strong communication and interpersonal skills required.

Responsibilities

• Welcome guests with a friendly, professional hospitality-driven approach.
• Guide guests through the retail experience and help navigate the cannabis menu.
• Listen to guest needs and provide appropriate product information.
• Maintain knowledge of products, brands and promotions on the menu.
• Educate guests on product types, consumption methods and storage requirements.
• Complete guest transactions accurately and efficiently through the POS system.
• Maintain a clean, organized, guest-ready sales floor and support flow.
• Collaborate with team to ensure compliant, smooth store operations.

Skills

Hospitality

Cannabis knowledge

Interpersonal skills

Communication

Cash handling

Attention to detail

Professional demeanor

Team player

Multilingual

Adaptability

Education

High school diploma or equivalent

Tools

POS system

METRC

Retail technology

AI tools (usage)

Job description

Bud's Goods & Provisions is hiring a Budtender to provide an exceptional, hospitality-driven guest experience in our Massachusetts store. You will guide guests through product selection, answer questions, and complete accurate cannabis transactions while maintaining compliance and security.

The role emphasizes knowledge of our menu, ongoing cannabis education, and using our POS and store technology. You will work non-supervisory shifts with tips and a fast-paced, guest-focused environment.