Cannabis Budtender: Guest Experience Specialist

Buds Goods; Worcester (MA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Tips eligible

Job summary

Buds Goods is seeking a Sales Associate - Cannabis Budtender to deliver an exceptional guest experience on the retail floor, guiding customers through cannabis products and promotions while processing transactions accurately.

The role emphasizes compliance, cash handling, and ongoing cannabis education, with a strong focus on hospitality, teamwork, and adaptability in a fast-paced environment.

Qualifications

• High school diploma or equivalent - required
• One or more years of work experience - required
• Retail, hospitality or customer-facing experience - preferred
• Cannabis industry experience - preferred
• Cash-handling experience - preferred
• Experience using POS or other retail technology - preferred
• Strong communication & interpersonal skills - required

Responsibilities

• Welcome every guest with a friendly, professional & hospitality-driven approach
• Guide guests through the retail experience & help them navigate cannabis products
• Listen to guest needs & preferences & provide appropriate product information
• Maintain strong working knowledge of products, brands & promotions on the menu
• Educate guests on product types, consumption methods & storage requirements
• Complete guest transactions accurately & efficiently through the POS system
• Help maintain efficient guest flow during high- & low-volume periods
• Represent Bud's values & brand professionally during every guest interaction
• Maintain privacy & confidentiality; follow all compliance procedures

Skills

Hospitality & guest experience

Cannabis product knowledge

Interpersonal communication

Cash-handling & math

POS system proficiency

Team collaboration

Adaptability

Multilingual (plus)

Education

High school diploma or equivalent

Job description

Buds Goods is seeking a Sales Associate - Cannabis Budtender to deliver an exceptional guest experience on the retail floor, guiding customers through cannabis products and promotions while processing transactions accurately.

The role emphasizes compliance, cash handling, and ongoing cannabis education, with a strong focus on hospitality, teamwork, and adaptability in a fast-paced environment.