Hospitality Bus Person: Flexible Schedule & Guest Service

Shaner Group; Key Largo (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

Shaner Hotels is seeking a customer-focused team member for the Food & Beverage department in Florida. You will assist servers, maintain cleanliness, stock service areas, and help ensure smooth guest experiences across shifts, including weekends and holidays.

Ideal candidates have prior guest relations experience and strong communication skills; bilingual English/Spanish is a plus. You will work closely with the General Manager and other department leaders to deliver high standards of service.

Qualifications

• Prior guest relations and/or training.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Bilingual English/Spanish a plus.

Responsibilities

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department.
• Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications.
• Ensures communication with General Manager, all other Department Managers, Supervisors and Staff.
• Other duties as assigned.
• Assist Server in providing quality food and beverage service to guests, according to hotel specifications, courteously and efficiently. Maintain cleanliness of tables, service areas and equipment. Stock all wares and equipment needed for service.

Skills

Guest relations

Communication skills

Bilingual English/Spanish

Job description

Shaner Hotels is seeking a customer-focused team member for the Food & Beverage department in Florida. You will assist servers, maintain cleanliness, stock service areas, and help ensure smooth guest experiences across shifts, including weekends and holidays.

Ideal candidates have prior guest relations experience and strong communication skills; bilingual English/Spanish is a plus. You will work closely with the General Manager and other department leaders to deliver high standards of service.