Hospitality Brand Systems Lead

24 Carrots Catering and Events; California (MO); On-site; USD 90,000 - 130,000; Full time

Job summary

24 Carrots Catering and Events seeks a Brand Systems Manager to translate creative vision into scalable, brand-wide systems across events, venues, and guest experiences. You will bridge creative briefing and operational execution, partnering with Culinary, Beverage, Service, Event Management, Warehouse, Sales, Venues, and Creative teams to implement repeatable standards.

The role emphasizes building clear SOPs, training teams, and continuously improving hospitality presentation and service while

Qualifications

• Strong written and verbal communication skills.
• Experience building repeatable processes and standards in hospitality or events.
• Ability to translate creative vision into operational systems.

Responsibilities

• Build and evolve hospitality standards that define the 24 Carrots experience.
• Design repeatable systems, tools, playbooks, and resources for brand execution.
• Develop new presentation concepts and guest experience enhancements.
• Lead cross-functional implementation of new standards through training and documentation.
• Collaborate across departments to ensure consistency and scalability throughout the guest journey.

Skills

Brand systems

Cross-functional collaboration

SOP development

Training teams

Hospitality knowledge

Tools

Confluence

Google Workspace

Job description

24 Carrots Catering and Events seeks a Brand Systems Manager to translate creative vision into scalable, brand-wide systems across events, venues, and guest experiences. You will bridge creative briefing and operational execution, partnering with Culinary, Beverage, Service, Event Management, Warehouse, Sales, Venues, and Creative teams to implement repeatable standards.

The role emphasizes building clear SOPs, training teams, and continuously improving hospitality presentation and service while