Hospitality Banker: Build Trust with Tech Solutions

Fairygodboss; Colton (CA); On-site; USD 52,000 - 68,000; Full time

Job summary

Chase is seeking an Associate Banker to represent our brand with hospitality and to deliver exceptional client experiences in the branch. You will work to understand client needs, open accounts, and guide customers through using Chase Mobile App and Chase.com.

The role emphasizes relationship-building, teamwork, and adherence to banking policies to support meeting clients' financial goals. A welcoming, customer-first mindset is essential.

Qualifications

• Customer service experience or comparable experience.
• Ability to build trusted relationships with clients.
• Ability to engage clients with clear, polite communication.
• Ability to resolve client issues with attention to detail.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Exceed client expectations by servicing accounts and opening new ones while following policies and regulatory requirements.
• Educate clients on day-to-day banking and digital tools like the Chase Mobile App and Chase.com.
• Build relationships by listening, asking questions, and sharing product knowledge with the team to meet financial goals.
• Perform branch operations and handle cash devices in compliance with bank policies.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Learn quickly

Education

High school diploma or GED

Tools

Tablet

Job description

Chase is seeking an Associate Banker to represent our brand with hospitality and to deliver exceptional client experiences in the branch. You will work to understand client needs, open accounts, and guide customers through using Chase Mobile App and Chase.com.

The role emphasizes relationship-building, teamwork, and adherence to banking policies to support meeting clients' financial goals. A welcoming, customer-first mindset is essential.