Hospitality & AV Sales Director

SBMG; Charlotte (NC); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) matching

Monthly commissions

Career development

Job summary

SBMG seeks a Sales Director to lead sales initiatives, develop new business opportunities, and strengthen hotel partnerships. The ideal candidate excels in relationship building, revenue growth, and delivering exceptional client experiences.

You will drive revenue growth across hotel properties, coach a sales team, and collaborate with AV technicians to ensure flawless event execution in fast-paced environments.

Qualifications

• Experience in sales, account management, hospitality, audiovisual services, or event production.
• Strong leadership, communication, negotiation, and relationship-building skills.
• Ability to prepare accurate estimates and manage multiple client needs.
• Working knowledge of audiovisual equipment, event production, and technical support.
• Experience analyzing sales performance, revenue, and forecasting.
• Ability to lead, motivate, and support employees while maintaining service standards.
• Strong organizational skills and the ability to respond effectively to changing event demands.
• Commitment to professionalism, customer satisfaction, and teamwork.

Responsibilities

• Drive sales and revenue growth across assigned hotel properties and markets.
• Develop and maintain strong relationships with hotel leadership, clients, and vendors.
• Prepare accurate and timely audiovisual estimates and proposals.
• Participate in client walkthroughs, pre-conference meetings, post-conference meetings, and hotel sales meetings.
• Serve as a primary point of contact for hotel partners and event clients.
• Identify upselling opportunities while maintaining high levels of customer satisfaction.
• Analyze sales performance, revenue trends, and forecasts, providing reports to senior leadership.
• Lead, coach, and develop team members to ensure exceptional customer service and operational performance.
• Collaborate with AV technicians and operations teams to ensure successful event execution.
• Resolve client concerns and provide solutions in fast-paced, high-pressure environments.
• Maintain SBMG's standards of professionalism, communication, and service excellence.

Skills

Leadership

Sales strategy

Negotiation

Relationship building

Client management

Team motivation

Job description

SBMG seeks a Sales Director to lead sales initiatives, develop new business opportunities, and strengthen hotel partnerships. The ideal candidate excels in relationship building, revenue growth, and delivering exceptional client experiences.

You will drive revenue growth across hotel properties, coach a sales team, and collaborate with AV technicians to ensure flawless event execution in fast-paced environments.