Hospitality Attendant - Residence Inn by Marriott Natick

Colwen Management Inc; Natick (MA); On-site; USD 30,000 - 40,000; Full time

Job summary

A premier hospitality group seeks a friendly and detail-oriented Hospitality Attendant for the Residence Inn by Marriott in Natick. This role focuses on delivering exceptional guest service and overseeing food service operations, ensuring a positive dining experience. Join a vibrant team and enjoy numerous benefits including medical insurance, paid time off, and training programs.

Benefits

Medical Insurance with Company-Funded HRA

Vision Insurance

Flexible Spending Accounts

Paid Time Off Programs

401K Plan – Traditional & Roth Options with Employer Match

Hotel Discount Travel Program for Associates & Family

Training and Development Programs

Qualifications

• Previous Food & Beverage experience preferred.
• Excellent interpersonal and customer service skills necessary.
• Ability to work quickly and efficiently in a team.

Responsibilities

• Prep food offerings and set up food service area.
• Deliver exceptional guest service and maintain the dining area.
• Adhere to food safety regulations and cleanliness standards.

Skills

Customer service

Problem solving

Time management

Teamwork

Job description

Hospitality Attendant - Residence Inn by Marriott Natick

Requisition Number: HOSPI003494

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• Full-Time
• On-site

Locations

Showing 1 location

Residence Inn by Marriott Natick
1 Superior Drive
Natick, MA 01760, USA

Description

Residence Inn by Marriott Natick, is seeking an engaging, friendly, detail-oriented Hospitality Attendant to join our team. The primary responsibilities of this role include handling the setup and breakdown of the breakfast buffet, maintaining the dining area, ensuring food is available, and delivering exceptional guest service.

Colwen Hotels is a hospitality group built on hard work, character and authenticity. We cultivate ideas and empower individuals to bring forward- thinking concepts to life to enrich guest experiences. Staying ahead of the curve is what has made us who we are today and we strive to keep our ideas fresh. We currently have 40 hotels in our portfolio operating across 10 states. With our continued growth and project pipeline, we are able to provide our associates with exciting career advancement growth and opportunities.

General Responsibilities:

• Prep food offerings, set up food service area.
• Acknowledge and welcome each guest with a smile, eye contact, and a friendly greeting (use guest name whenever possible).
• Answer questions regarding the menu.
• Maintain knowledge of all food items.
• Adhere to all applicable food safety regulation including correct time and temperature control and HAACP guidelines.
• Delivers food, beverages, condiments, and other requested items.
• Ensure all food products meet specifications, notify management of issues.
• Collect plates and clear table as guests finish their meal.
• Maintain cleanliness of kitchen, dining area, and guest area during shift.
• Adhere to all applicable Colwen and brand standards for food and beverage service and compliance with state liquor policies.
• Maintain knowledge of guest rooms, amenities, features, and services offered at the hotel.
• Clean designated areas in accordance with defined procedures, following proper set up and closing procedures.
• Ensure sideboards are adequately stocked.
• Set tables to standards and ensure that all items are clean and in good repair.
• Perform other related duties as assigned.

Job Requirements:

• Previous Food & Beverage experience preferred
• Excellent interpersonal and customer service skills, ability to solve problems
• Basic understanding of/or ability to learn basic sanitation and regulations for workplace safety
• Basic understanding of or ability to learn food handling techniques, preparation, and cooking procedures
• Ability to work quickly and efficiently
• Organizational and time management skills
• Ability to work with a team
• Ability to maintain personal hygiene
• Willingness to work rotational work schedule, including early mornings and/or nights, weekends and holidays

We’ve got you covered: Benefits & Perks:

• Medical Insurance with Company-Funded HRA
• Vision Insurance
• Flexible Spending Accounts
• Wide-Array of Supplemental Insurance Offerings
• Paid Time Off Programs
• Employee Assistance Program
• 401K Plan – Traditional & Roth Options with Employer Match
• Hotel Discount Travel Program for Associates & Family
• Exclusive Associate Discounts – Travel, Entertainment, & Retail
• Training and Development Programs

Colwen Hotels is an equal opportunity employer. EEO M/F/D/V

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.