Housekeeper - Residence Inn by Marriott Natick

Colwen Management Inc; Natick (MA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in hospitality is seeking motivated housekeepers to join their team. In this role, you will ensure guest rooms meet high cleanliness standards while providing friendly service. With a strong commitment to guest satisfaction, this position offers opportunities for career advancement within a growing company. Enjoy a supportive work environment where your contributions are valued and rewarded. If you have an eye for detail and a passion for hospitality, this role is perfect for you.

Benefits

Medical Insurance with Company-Funded HRA

Vision Insurance

Flexible Spending Accounts

Paid Time Off Programs

Employee Assistance Program

401K Plan with Employer Match

Hotel Discount Travel Program

Exclusive Associate Discounts

Training and Development Programs

Qualifications

• Prior experience as a cleaner or housekeeper, hotel experience preferred.
• Ability to work quickly without compromising quality.

Responsibilities

• Clean, stock and maintain assigned guest rooms according to standards.
• Respond promptly to requests from guests and other departments.

Skills

Detail-oriented

Time management

Customer service

Education

High School Diploma

Job description

Housekeeper - Residence Inn by Marriott Natick

Requisition Number: HOUSE003278

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• Posted : May 9, 2025
• Full-Time

Locations

Showing 1 location

Residence Inn Natick
Residence Inn by Marriott Natick
1 Superior Drive
Natick, MA 01760, USA

Residence Inn Natick
Residence Inn by Marriott Natick
1 Superior Drive
Natick, MA 01760, USA

We are seeking highly motivated and friendly housekeepers with an eye for detail to join our team! In this role you will be responsible for performing a variety of cleaning activities in accordance with company and brand standards.

Colwen Hotels is a hospitality group built on hard work, character, and authenticity. We cultivate ideas and empower individuals to bring forward- thinking concepts to life to enrich guest experiences. Staying ahead of the curve is what has made us who we are today, and we strive to keep our ideas fresh. We currently have 40 hotels in our portfolio operating across 10 states. With our continued growth and project pipeline, we are able to provide our associates with exciting career advancement growth and opportunities.

General Responsibilities:

• Receive list of assigned rooms from manager and prioritize rooms
• Clean, stock and maintain assigned guest rooms according to Colwen and brand standards of cleanliness
• Respond promptly to requests from guests and other departments
• Check the inventory of cleaning cart and add necessary supplies; transport cart to assigned floor/rooms
• Ensure privacy of guests at all times
• Knock and announce self before entering assigned guest rooms; return at a later time if room is occupied
• Check amenities and supplies in rooms, restock according to standards
• Neatly make beds and stock bath linens according to standard
• Clean and disinfect bathrooms, kitchen, and/or coffee stations
• Remove all trash, dirty linens, towels and room service items from rooms
• Check that all appliances are in the room and in clean working order
• Straighten desk area and furniture
• Dust, polish furniture and remove marks/stains from walls and furnishings
• Vacuum carpets and clean floors
• Notify maintenance department of needed maintenance or repairs
• Ensure room meets hotel standards with final walk around
• Ensure soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels
• Take found items to designated lost and found area
• Perform other duties as requested

Requirements:

• Prior experience as a cleaner or housekeeper, hotel experience preferred
• Detail-oriented and thorough
• Remain discreet and respect privacy of guests, work with the highest level of integrity
• Perform consistent work to the highest standard
• Ability to work quickly without compromising quality
• Ability to work with little supervision and maintain a high level of performance
• Ability to interact with guests in a pleasant and friendly way
• Excellent prioritization and time management skills
• Willingness to work rotational 7-day work cycle; including weekends and holidays

We’ve got you covered: Benefits & Perks

• Medical Insurance with Company-Funded HRA
• Vision Insurance
• Flexible Spending Accounts
• Wide-Array of Supplemental Insurance Offerings
• Paid Time Off Programs
• Employee Assistance Program
• 401K Plan – Traditional & Roth Options with Employer Match
• Hotel Discount Travel Program for Associates & Family
• Exclusive Associate Discounts – Travel, Entertainment, & Retail
• Training and Development Programs

Colwen Hotels is an equal opportunity employer. EEO M/F/D/V

Qualifications

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Education

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Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.