Hospitality Assistant Manager: Lead Guest Experience & Growth

Tommy; Edison (NJ); On-site; USD 45,000 - 60,000; Full time

Job summary

Triple T Hospitality operates Tommy's Tavern + Tap in Edison, NJ and seeks an Assistant Manager to help lead front-of-house teams, uphold company policies, and maintain high standards of service, quality, and safety.

The ideal candidate brings 2-5 years of high-volume restaurant management, strong communication, and a passion for hospitality. You will mentor staff, oversee schedules, conduct performance reviews, and ensure health, safety, and sanitation guidelines are followed.

Qualifications

• 2-5 years of high-volume full-service restaurant management experience.
• Strong communication and interpersonal skills.
• Ability to lead by example and foster a team-oriented environment.
• Solid understanding of restaurant operations and guest service practices.
• Capability to supervise front-of-house and back-of-house staff.
• Commitment to excellence and guest satisfaction.
• Willingness to learn and grow within the company.

Responsibilities

• Assist in managing front-of-house staff to ensure service excellence.
• Supervise and motivate staff to maintain performance and morale.
• Schedule, coordinate, and assign activities for front-of-house staff.
• Administer consistent corrective actions for policy violations.
• Develop and mentor team members across all areas.
• Oversee payroll accuracy and monitor profit & loss statements.
• Execute opening, mid-shift, and closing procedures.
• Ensure adherence to health, safety, and sanitation standards.
• Maintain compliance with company policies and standards.
• Achieve company objectives in service, quality, and sales.

Skills

Leadership

Staff supervision

Guest service

Communication

Multitasking

Coaching

Job description

Triple T Hospitality operates Tommy's Tavern + Tap in Edison, NJ and seeks an Assistant Manager to help lead front-of-house teams, uphold company policies, and maintain high standards of service, quality, and safety.

The ideal candidate brings 2-5 years of high-volume restaurant management, strong communication, and a passion for hospitality. You will mentor staff, oversee schedules, conduct performance reviews, and ensure health, safety, and sanitation guidelines are followed.