Assistant Manager: Hospitality Leadership & Guest Experience

Tommy; Toms River (NJ); On-site; USD 45,000 - 60,000; Full time

Job summary

Triple T Hospitality is seeking an Assistant Manager for Tommy's Tavern + Tap in New Jersey. You will assist in leading front-of-house and back-of-house teams, ensuring exceptional service, adherence to policies, and a positive work environment.

The role emphasizes coaching staff, coordinating schedules, overseeing payroll accuracy, and maintaining health and sanitation standards in a fast-paced setting.

Qualifications

• 2-5 years of high-volume restaurant management experience.
• Strong communication and interpersonal skills.
• Ability to lead by example and foster a team environment.
• Solid understanding of restaurant operations and guest service.
• Ability to multitask and stay calm in a fast-paced setting.

Responsibilities

• Assist in managing front-of-house and back-of-house staff to maintain service standards.
• Schedule, coordinate, and assign activities to staff.
• Administer fair corrective actions for policy violations.
• Develop and mentor team members across departments.
• Oversee payroll accuracy and monitor cost controls.
• Execute opening, mid-shift, and closing procedures.
• Ensure adherence to training programs and company guidelines.
• Monitor health, safety, fire, and labor regulations.
• Complete performance reviews in a timely manner.
• Maintain sanitation standards and guest service excellence.

Skills

Leadership

Communication

Team motivation

Multitasking

Guest service

Operations knowledge

Job description

Triple T Hospitality is seeking an Assistant Manager for Tommy's Tavern + Tap in New Jersey. You will assist in leading front-of-house and back-of-house teams, ensuring exceptional service, adherence to policies, and a positive work environment.

The role emphasizes coaching staff, coordinating schedules, overseeing payroll accuracy, and maintaining health and sanitation standards in a fast-paced setting.