Hospitality Admin Assistant: Scheduling & Guest Support

Hireology; Cary (NC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive Pay

Health & Wellness

401K with match

Home Loan Program

Employee Discounts

PTO for maternity/paternity

Job summary

The Indigo Road Hospitality Group is seeking an Administrative Assistant to support our hotels and restaurants with strong organization and clear communication. You will handle paperwork, scheduling, and routine operations to keep the team running smoothly.

Key duties include answering and directing calls within 24 hours, inputting invoices, updating menus and POS data, assisting servers and hosts, and onboarding new hires.

Qualifications

• At least 1 year of hotels, restaurants, events, or hospitality experience.
• Knowledge of office management systems and MS Office.
• Ability to communicate effectively with managers, employees, and guests.

Responsibilities

• Provide administrative support to your location with paperwork, forms, reports and schedules, and anticipate needs and supplies for day-to-day operations.
• Consistently answer and direct phone calls, respond to all guest inquiries within 24 hours, and organize meetings and appointments.
• Input and organize invoices daily to keep the kitchen informed of their budget.
• Aid servers, hosts and expos, updating menus to ensure accuracy, along with general housekeeping.
• Maintain POS system accuracy by updating price changes and menu updates.
• Collect new hire information and communicate changes for the Indigo Road Home Office and add new hires to POS system.

Skills

MS Office

Effective communication

Hospitality experience

Tools

POS system

Job description

The Indigo Road Hospitality Group is seeking an Administrative Assistant to support our hotels and restaurants with strong organization and clear communication. You will handle paperwork, scheduling, and routine operations to keep the team running smoothly.

Key duties include answering and directing calls within 24 hours, inputting invoices, updating menus and POS data, assisting servers and hosts, and onboarding new hires.