Hospital Volunteer Programs Lead

Berger Health System; Columbus (OH); On-site; USD 32,000 - 46,000; Part time

Job summary

OhioHealth Marion General Hospital is seeking a Volunteer Coordinator to supervise and train volunteers, manage schedules, and support Pastoral Care and Ethics communications. This part-time role focuses on information desks, lounges, and patient-facing support, while maintaining HIPAA compliance and coordinating with staff across departments.

The ideal candidate will have strong customer service skills, experience with volunteer databases, and proficiency with Word/Excel.

Qualifications

• High School or GED required.
• Associate's Degree or High School Diploma with related work experience.
• 3–5 years customer service experience preferred.
• Excellent customer service skills and professional appearance.
• Computer knowledge including Word and Excel; familiarity with volunteer databases and payroll software.

Responsibilities

• Coordinate, supervise and train volunteers to maintain hospital volunteer coverage.
• Maintain and update the volunteer database; generate reports as requested.
• Schedule meetings and manage the on-call chaplain schedule; assist in Pastoral Care.
• Order supplies, arrange rooms, and manage catering requests for volunteer activities.
• Ensure HIPAA privacy, safety, and Joint Commission readiness for Volunteer Services.

Skills

Customer service

Word

Excel

Volunteer database

Desktop publishing

Payroll software

Education

High school diploma or GED

Associate's degree or higher

Job description

OhioHealth Marion General Hospital is seeking a Volunteer Coordinator to supervise and train volunteers, manage schedules, and support Pastoral Care and Ethics communications. This part-time role focuses on information desks, lounges, and patient-facing support, while maintaining HIPAA compliance and coordinating with staff across departments.

The ideal candidate will have strong customer service skills, experience with volunteer databases, and proficiency with Word/Excel.