Hospital Unit Service Coordinator (Evenings/Weekends)

UCSF Health, AG; San Francisco (CA); In loco; USD 30.000 - 39.000; Tempo pieno

Descrizione del lavoro

UCSF Health is seeking a Hospital Unit Service Coordinator (HUSC) for the UCSF Mission Bay unit. The position supports day-to-day unit operations, including phones, call lights, patient charts, discharges, and communications with clinicians.

Responsibilities include coordinating schedules, assembling charts, updating reports, and ensuring timely information flow among patients, families, nurses, and physicians in a fast-paced hospital setting.

Competenze

• Experience working in a healthcare setting.
• Epic experience.
• Ability to work effectively in a busy, team-oriented environment.
• Excellent interpersonal and communication skills with diverse patients and staff.
• Demonstrated customer service skills or experience.
• Ability to prioritize and coordinate multiple tasks.
• Ability to understand and communicate effectively in English, both orally and in writing.
• Basic computer skills.
• Ability to perform basic arithmetic computations, including addition, subtraction, multiplication, and division.
• Willingness and ability to learn new skills.

Mansioni

• Answer unit telephone calls and route to appropriate nursing staff.
• Support management of patient call lights and route communications to nursing staff.
• Assign nurses to phones within Responder 5 to route calls correctly.
• Maintain communication with the Charge Nurse and team.
• Update the charge report and unit-based resources.
• Identify physicians on call and communicate information.
• Assemble, organize, and maintain patient charts.
• Support patient discharge processes and prepare records.
• Maintain bed assignments, transfers, and discharge information.
• Relay messages between patients, families, physicians, and staff promptly.
• Notify staff when patients arrive on the unit and disseminate orders.
• Transcribe routine and STAT physicians' orders clearly.
• Schedule procedures, tests, and X-rays coordinating departmental needs.
• Complete bed-control data entry for admissions, discharges, transfers.
• Use UCSF systems to access and maintain patient information.
• Maintain administrative forms, supplies, and unit equipment.
• Maintain confidentiality per policies and safety rules.
• Help keep a clean, safe, organized work area.
• Perform other duties as assigned.

Conoscenze

Communication

Teamwork

Customer service

English proficiency

Prioritization

Strumenti

Epic

Responder 5

Descrizione del lavoro

UCSF Health is seeking a Hospital Unit Service Coordinator (HUSC) for the UCSF Mission Bay unit. The position supports day-to-day unit operations, including phones, call lights, patient charts, discharges, and communications with clinicians.

Responsibilities include coordinating schedules, assembling charts, updating reports, and ensuring timely information flow among patients, families, nurses, and physicians in a fast-paced hospital setting.