Hospital Unit Secretary & CNA — Patient Care & Operations

Brown Medicine; Taunton (MA); On-site; USD 28,000 - 40,000; Part time

Job summary

Brown University Health in Taunton, Massachusetts is seeking a Unit Information Secretary to coordinate unit activity and serve as the main contact between the unit, transport, ancillaries, and physicians. The role requires CNA certification, strong computer skills, knowledge of medical terminology, and customer service abilities.

Responsibilities include handling orders, maintaining physician pager numbers, ensuring proper patient identification and arm bands, managing lab/x-ray requisitions,

Qualifications

• Certified Nursing Assistant Certification is required.
• Demonstrates computer knowledge.
• Knowledge of medical terminology.
• Customer service skills.
• High School Education.
• Ability to lift and carry up to 20lbs.
• Ability to sit for an extended period of time.
• BLS

Responsibilities

• Coordinate unit activity, main point of contact between unit and transport, ancillaries, and physicians.
• Answers all calls by identifying department and name.
• Aware of new orders – transport and ancillary orders, if a test is added etc and communicates to the appropriate nurse.
• Maintains and updates physician pager numbers monthly for nurses, essential during downtime.
• Report any telephone problems to communications and escalate to Director/Supervisor.
• Maintain a list of phone numbers of physicians in the area.
• Monitors that all patients have proper arm bands on; contact registration/admissions for replacement.
• Maintain stock of lab/x-ray requisitions for downtime.
• Report printer and computer problems to help desk and inform Director/Supervisor.
• Provides and tracks data as requested for flow of the department.
• Orders and maintains accurate par levels for inventories.
• Assists in maintaining a safe environment and intervenes appropriately.
• Notifies BioMed of equipment issues and arranges repairs.
• Copies charts and other materials as requested.
• Maintains compliance with BLS, TB, Fit testing and minimal job requirements.
• Relays messages to appropriate personnel in a timely manner.
• Participates in quality improvement projects.
• Responds to staffing needs by cross-training and floating to other units.
• Performs other duties as required for improved function and unit goals.
• Makes staffing calls to fill holes as directed.

Skills

CNA Certification

Computer knowledge

Medical terminology

Customer service

Lifting up to 20 lbs

Education

High School Education

College degree preferred

Job description

Brown University Health in Taunton, Massachusetts is seeking a Unit Information Secretary to coordinate unit activity and serve as the main contact between the unit, transport, ancillaries, and physicians. The role requires CNA certification, strong computer skills, knowledge of medical terminology, and customer service abilities.

Responsibilities include handling orders, maintaining physician pager numbers, ensuring proper patient identification and arm bands, managing lab/x-ray requisitions,