Hospital Unit Care Coordinator - Patient-Focused

Advocate Health; Chicago (IL); On-site; USD 36,000 - 48,000; Full time

Job summary

Advocate Health invites applications for a patient services coordinator role. The position involves coordinating tests and treatments across departments, supporting patient care through effective communications, and maintaining accurate medical records in the EMR system.

The role requires strong attention to detail, excellent written and verbal communication, and the ability to adapt to interruptions and changing priorities in a busy hospital environment.

Qualifications

• High School diploma or GED/HSED required.
• Basic computer skills and familiarity with hospital information systems.
• Excellent written and verbal communication; strong interpersonal skills.
• Ability to adapt to interruptions and changing priorities.
• Annual certifications related to hospital operations must be maintained.

Responsibilities

• Coordinate tests and treatments across departments to support patient care.
• Facilitate communications on multi-line phones, paging, and hospital information systems.
• Maintain EMR and ordering systems; process daily patient charges as needed.
• Prepare chart forms for admissions, transfers, and discharges.
• Verify patient demographics, registration, and level of care in medical records.
• Provide positive customer relations and courteous service; foster team communication.
• Assess patient care needs by age and ensure age-appropriate care per policies.

Skills

Basic computer skills

Oral and written communication

Interpersonal skills

Attention to detail

Education

High School Diploma

GED/HSED

Tools

EMR system

Job description

Advocate Health invites applications for a patient services coordinator role. The position involves coordinating tests and treatments across departments, supporting patient care through effective communications, and maintaining accurate medical records in the EMR system.

The role requires strong attention to detail, excellent written and verbal communication, and the ability to adapt to interruptions and changing priorities in a busy hospital environment.