Hospital Unit Administrative & Records Specialist

AltaPointe Health; Northern (KY); Hybrid; USD 32,000 - 46,000; Full time

Job summary

AltaPointe Health in Kentucky seeks an organized administrative professional to support admissions, medical records, and daily office operations. You will review documentation for completeness, enter billing data, maintain census and chart tracking, and coordinate with nurses and IT for timely updates.

The role requires a high school diploma; healthcare-admissions experience is preferred. This on-site position involves front desk support, chart handling, confidentiality, and accurate data entry

Qualifications

• High school graduate or equivalent.
• Preferred applicants have experience in healthcare field, with experience relative to admissions and discharges.

Responsibilities

• Reviews documentation for any improper corrections, missing signatures, dates, times, etc. and monitors for completeness.
• Returns incomplete documentation to the program supervisor.
• Keys billing information on a daily basis from the DSR into the CSM system appropriately.
• Files documentation in the appropriate section of the consumers’ records as needed.
• Completes administrative review when needed.
• Performs basic clerical functions.
• Completes census maintenance on a daily basis accurately and completely, including the “head in the bed check” completed at midnight.
• Completes Compliance Checklists on a daily basis.
• Makes copies and faxes information as needed and checks fax regularly.
• Assembles charts and checks records for availability of forms.
• Notifies nurses of e-signature changes.
• Upon admission, accesses and prints medication lists and medical checklists for active consumers and places on charts.
• Notifies applicable staff of emergency situations in an appropriate and timely manner.
• Ensures the cleanliness and orderliness of the units.
• Assists with pulling and locating charts and with other requests.
• Maintains the chart tracking (charge-out) system to track the location of each record.
• Ensures all charts are accounted for and filed on the chart rack at the end of each shift and all signatures have been obtained on progress notes/orders. Restraints and Seclusion observation sheets.
• Distributes office supply orders for the unit and places supply orders with the administrative assistant as needed.
• Accesses labs on a daily basis, prints reports and places on appropriate charts for review.
• Ensures unit/nursing supplies are maintained at appropriate levels.
• Keeps Dietary informed of admissions and prints dietary tickets as needed.
• Ensures that all unit copiers are working appropriately and reports issues to IT department.
• Assist with facilitating hospital phone time in professional, organized, and quiet manner.
• Serve as the back-up for the Admission Support Specialist if necessary.
• Complete “head in the bed checks” in the event Admission Support Specialist is unavailable.
• Support Front Desk Support Specialist as needed.
• Pulls mail.
• Runs census.
• Checks for weekend admissions.
• Checks all room assignments.
• Discharges packets for receiving facilities including to ICF units to include Psychiatric evaluation, H&P, Labs and X-rays.
• Does not leave without letting nurse know.
• Seeks supervision and consultation as needed.
• Accepts and employs suggestions for improvements.
• Actively works to enhance skills.
• Treats consumer with care, dignity, and compassion
• Respects consumers’ privacy and confidentiality
• Is pleasant and cooperative with others
• Works in a cooperative manner with other AltaPointe employees.
• Assists consumer and visitors as needed
• Personal values don’t inhibit ability to relate and care for others
• Is sensitive to the consumer’s needs, expectations and individual differences.
• Is gentle and calm with consumers, families and others as appropriate
• Works pro-actively to problem solve issues for family and consumers prior to involving supervisor or program management.
• Utilizes hospitality skills as the facility representative during all consumer and guardian encounters.
• Courteous and respectful towards consumers, visitors, and co-workers
• Actively participates in Performance Improvement activities.
• Actively participates in AltaPointe committees as required.
• Completes assigned tasks in a timely manner.
• Follows AltaPointe policies and procedures.

Education

High school graduate or equivalent

Experience in healthcare field, admissions and discharges preferred

Job description

AltaPointe Health in Kentucky seeks an organized administrative professional to support admissions, medical records, and daily office operations. You will review documentation for completeness, enter billing data, maintain census and chart tracking, and coordinate with nurses and IT for timely updates.

The role requires a high school diploma; healthcare-admissions experience is preferred. This on-site position involves front desk support, chart handling, confidentiality, and accurate data entry