Hospital Telephone Operator - admin / office - administrative job employment

Classifieds24.org; New York (NY); Hybrid; USD 33,000 - 41,000; Full time

Job summary

Custom Healthcare Solutions in New York, NY seeks a Hospital Telephone Operator to manage inbound/outbound calls, direct calls, and provide reliable paging coverage for medical staff. The shift is 2pm-10pm with some weekends, and pay is $27/hour.

The role requires a high school diploma (bachelor’s preferred) and at least two years in telephone operations, with Amcom PC operator experience and emergency procedures training.

Qualifications

• High school diploma required; bachelor's preferred.
• Minimum 2 years in telephone operations.
• Experience with Amcom PC operator systems.
• Ability to handle medical and surgical emergencies per policies.

Responsibilities

• Receive, direct, and place internal and external calls.
• Initiate page calls on computer, radio, and paging systems.
• Provide coverage and page system support.
• Prepare toll and message tickets for department.
• Respond to emergency calls and medical emergencies.

Skills

Telephone operations

Emergency response

Paging systems

Call routing

Directing calls

Education

High School Diploma

Bachelor's degree preferred

Tools

Amcom PC Operator

Job description

Hospital Telephone Operator - admin / office - administrative job employment

Custom Healthcare Solutions is seeking a Hospital Telephone Operator for an exciting opportunity in New York, NY!

Contract: One Year with the possibility to convert to a perm role

Hours: 2pm-10pm with some weekends

Pay Rate: $27/hour

Operate Amcom PC operator workstation to receive, direct, and place internal and external calls

Initiate page calls on the computer system, radio long range, and aural page systems

Provide quality telephone operator coverage

Page System Support

Perform all duties for medical and surgical emergencies in conformity with emergency policies and procedures.

Respond to all emergency calls

Receive information from Doctors Answering Service

Prepare telephone toll and message unit charge tickets for each call placed for department individuals.

Hospital Telephone Operator Requirements:

High School Diploma

Bachelor's Degree Preferred

Min of 2 Years Telephone Operations Experience

Amcom PC Operator Experience