Hospital Switchboard Pro: 24/7 Patient Communications

Lifepoint Health; Danville (VA); On-site; USD 19,851 - 24,507; Part time

Benefits offered by this job

Comprehensive benefits

PTO and leave protections

401(k) with company match

Career growth and education support

Wellness programs

Job summary

Sovah Health - Danville is seeking a Switchboard Operator to support the hospital’s 24/7 communications. This in-person role handles high call volumes, emergency paging, and information services for patients, visitors, and staff.

The position is PRN with variable shifts, including weekends and holidays, at the Danville campus. HS diploma required; healthcare exposure preferred; benefit options available.

Qualifications

• High School diploma or equivalent is required.
• Must possess critical thinking skills and decisive judgement.
• Ability to work with minimal supervision; previous healthcare experience preferred.

Responsibilities

• Receives and routes all incoming calls to the hospital per protocol. Handles all emergency calls and pages.
• Responsible for in-house paging, codes, and dial-a-page system. Handles all intercom paging and general information from in-house and outside calling parties.
• Keeps Switchboard files updated with current room numbers, discharged patients, and new admissions.
• Maintains updated employee information for disaster procedure files.

Skills

Critical thinking

Decision making

Self supervision

Education

High School diploma or equivalent

Job description

Sovah Health - Danville is seeking a Switchboard Operator to support the hospital’s 24/7 communications. This in-person role handles high call volumes, emergency paging, and information services for patients, visitors, and staff.

The position is PRN with variable shifts, including weekends and holidays, at the Danville campus. HS diploma required; healthcare exposure preferred; benefit options available.