Hospital Switchboard & Front Desk Operator

Ridgecrest Regional Hospital; Ridgecrest (CA); On-site; USD 26,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental, Vision

403B with Employer Match

Life Insurance

Flex Spending – Health Care & Dependen

Job summary

Ridgecrest Regional Hospital in Ridgecrest, CA is seeking a Switchboard Operator to manage the hospital telephone system, route calls, and support patient and staff communication. The role includes creating the EMTALA Call List, cashiering duties, and clerical tasks under supervision of the PBX Lead and Department Managers.

Strong English communication and customer service are essential. Full-time, on-site position based in Ridgecrest with a focus on professional, courteous service and accurate

Qualifications

• Ability to read, write, understand, and communicate effectively in English.

Responsibilities

• Operate the hospital telephone system and relay calls.
• Call emergency codes when initiated.
• Create the EMTALA Call List daily.
• Perform cashiering functions and miscellaneous hospital communications and clerical duties.
• Greet patients, visitors, and staff, directing them to the appropriate area.

Skills

English communication

Customer service

Independent work

Maturity under stress

Education

High school diploma or equivalent

Tools

Computer terminals

Windows software

Job description

Ridgecrest Regional Hospital in Ridgecrest, CA is seeking a Switchboard Operator to manage the hospital telephone system, route calls, and support patient and staff communication. The role includes creating the EMTALA Call List, cashiering duties, and clerical tasks under supervision of the PBX Lead and Department Managers.

Strong English communication and customer service are essential. Full-time, on-site position based in Ridgecrest with a focus on professional, courteous service and accurate