Hospital Switchboard & Emergency Communications Dispatcher

Kyeatright; Corbin (KY); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Preventive Plan

Retirement Plans

Job summary

Baptist Health in Corbin, KY is hiring a part-time PBX/Switchboard Operator to act as the hospital's central communications hub. You will answer and route incoming calls, document messages for providers, and support paging and alarm coordination.

No prior switchboard experience is required; a high school diploma or GED is preferred. Training covers PBX operations, safety protocols, and regulatory requirements. PRN benefits apply.

Qualifications

• Answer and route incoming calls professionally and provide accurate information to callers.
• Receive, document, and route messages to providers and staff with timely follow-up.
• Respond to and coordinate emergency codes, alarms, and overhead paging.

Responsibilities

• Operate switchboard, communications, and information systems while handling multiple tasks.
• Process and route work orders and service requests accurately and efficiently.
• Maintain knowledge of emergency procedures, safety protocols, and regulatory requirements.
• Support Baptist Health's mission, values, culture of safety, and customer service standards.

Skills

Typing

Phone etiquette

Multitasking

Communication

Education

High School Diploma or GED

Tools

PBX System

Call routing software

Job description

Baptist Health in Corbin, KY is hiring a part-time PBX/Switchboard Operator to act as the hospital's central communications hub. You will answer and route incoming calls, document messages for providers, and support paging and alarm coordination.

No prior switchboard experience is required; a high school diploma or GED is preferred. Training covers PBX operations, safety protocols, and regulatory requirements. PRN benefits apply.