Switchboard Operator

Kyeatright; Corbin (KY); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Preventive Plan

Retirement Plans

Job summary

Baptist Health in Corbin, KY is hiring a part-time PBX/Switchboard Operator to act as the hospital's central communications hub. You will answer and route incoming calls, document messages for providers, and support paging and alarm coordination.

No prior switchboard experience is required; a high school diploma or GED is preferred. Training covers PBX operations, safety protocols, and regulatory requirements. PRN benefits apply.

Qualifications

• Answer and route incoming calls professionally and provide accurate information to callers.
• Receive, document, and route messages to providers and staff with timely follow-up.
• Respond to and coordinate emergency codes, alarms, and overhead paging.

Responsibilities

• Operate switchboard, communications, and information systems while handling multiple tasks.
• Process and route work orders and service requests accurately and efficiently.
• Maintain knowledge of emergency procedures, safety protocols, and regulatory requirements.
• Support Baptist Health's mission, values, culture of safety, and customer service standards.

Skills

Typing

Phone etiquette

Multitasking

Communication

Education

High School Diploma or GED

Tools

PBX System

Call routing software

Job description

Switchboard Operator### Switchboard OperatorApply: Corbin, KY: Part time: Posted Today: R26109061**Summary****Job Description:****PBX Switchboard Operator** PRN 1st Shift PBX (Switchboard) I Corbin, KY The BPX unit serves as the hospital's central communications hub, responsible for managing all incoming and outgoing calls, paging systems, and emergency communication services 24 hours a day. Primarily responsible for answering and routing all incoming calls. Maintains current knowledge of all Code procedures, including Code 1, disaster, fire, bomb, and electrical alerts. Responds promptly and appropriately to all alarms and is responsible for overhead paging. Requires the ability to consistently manage multiple tasks simultaneously while operating multiple computer screens. Functions as the information desk for the organization. Consistently monitors and adheres to safety responsibilities and initiatives. Demonstrates an ongoing commitment to the mission, vision, and values of Baptist Health. **Description:** * Answer and route incoming calls professionally and provide accurate information to callers.* Receive, document, and route messages to providers and staff, ensuring timely follow-up.* Respond to and coordinate emergency codes, alarms, and overhead paging activities.* Operate switchboard, communication, and information systems while managing multiple tasks.* Process and route work orders and service requests accurately and efficiently.* Maintain knowledge of emergency procedures, safety protocols, and compliance requirements.* Support Baptist Health's mission, values, culture of safety, and customer service standards.* Complete required training and adhere to organizational policies and regulatory requirements. **Requirements:** * High School Diploma or GED required.* No prior experience required; one year of related switchboard, customer service, or communications experience preferred.* PBX/switchboard operation training preferred.* Typing and general office/computer training preferred.* Basic computer skills required.* No licensure, certification, registration, or life support certification required. **Benefits: PRN (As Needed)** * Preventive Plan* Retirement Plans* Flimp Decisions - Flimp Decisions will help you pick the best value plan option given your expected medical needs. The proprietary algorithm provides a personalized financial analysis and recommendation, considering both premium and expected out-of-pocket cost (copays, etc.), as well as other important plan features.### *If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!*### Baptist Health is an *Equal Employment Opportunity* employer.