Hospital PBX & Communications Operator

BHS Baptist Healthcare System; Corbin (KY); Sur place; USD 19 000 - 30 000; Temps partiel

Avantages offerts par ce poste

PRN (As Needed)

Retirement plans

Flimp Decisions plan options

Résumé du poste

Baptist Health is seeking a PRN 1st shift PBX Switchboard Operator in Corbin, KY. You will answer and route calls, document messages, and coordinate emergency codes while handling multiple screens and tasks. This role serves as the information desk and supports safety and customer service standards.

The position requires a high school diploma or GED, with no prior experience required though related switchboard or customer service experience is preferred. Training in PBX/Switchboard is a plus.

Qualifications

• High School Diploma or GED required.
• No prior experience required; one year of related switchboard, customer service, or communications experience preferred.
• PBX/switchboard operation training preferred.
• Typing and general office/computer training preferred.
• Basic computer skills required.
• No licensure, certification, registration, or life support certification required.

Responsabilités

• Answer and route incoming calls professionally and provide accurate information to callers.
• Receive, document, and route messages to providers and staff, ensuring timely follow-up.
• Respond to and coordinate emergency codes, alarms, and overhead paging activities.
• Operate switchboard, communication, and information systems while managing multiple tasks.
• Process and route work orders and service requests accurately and efficiently.
• Maintain knowledge of emergency procedures, safety protocols, and compliance requirements.
• Support Baptist Health's mission, values, culture of safety, and customer service standards.
• Complete required training and adhere to organizational policies and regulatory requirements.

Connaissances

Customer service

Switchboard operations

Typing

Basic computer skills

Formation

High School Diploma or GED

Outils

PBX/switchboard system

Description du poste

Baptist Health is seeking a PRN 1st shift PBX Switchboard Operator in Corbin, KY. You will answer and route calls, document messages, and coordinate emergency codes while handling multiple screens and tasks. This role serves as the information desk and supports safety and customer service standards.

The position requires a high school diploma or GED, with no prior experience required though related switchboard or customer service experience is preferred. Training in PBX/Switchboard is a plus.