Hospital Services Technician 1

Blood Bank of Hawaii; Kapolei (HI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

100% Paid Medical, Dental and Vision

Paid Time Off

Matching 401(K) Plan

SAVES LIVES EACH DAY

Opportunities for professional develop

Collaborative and supportive work env

Job summary

Blood Bank of Hawaii is seeking a Hospital Services Technician 1 to assist in inventorying and distributing blood components and to provide excellent customer service to BBH customers.

You will follow SOPs, perform daily maintenance, and handle orders for shipment, labeling, quarantining, and disposal of components. The role requires flexibility in scheduling and a professional attitude.

Qualifications

• High School graduate or equivalent required.
• Previous medical/clinical laboratory experience.
• Flexible with schedule and ability to work varying shifts.
• Professional attitude toward responsibilities and customers.
• PPEs must be worn in the laboratory at all times.

Responsibilities

• Follows organizational policies and procedures and performs duties in compliance with BBH SOPs, cGMPs, and external regulations.
• Assures quality customer service to all customers.
• Performs daily maintenance in the Hospital Services department.
• Receives orders from customers and prepares appropriate components for shipment.
• Inspects, labels, quarantines and discards (discards) blood components.
• Recognizes common equipment and procedural problems and takes appropriate initial response, communicates, and performs follow-up
• Properly processes imported and returned components from hospital customers and other blood centers.
• Packs recovered plasma for further manufacturing.
• Processes requests for inter-hospital transfers and product retrievals.
• Performs other duties as assigned

Skills

Communication skills

Listening skills

Problem solving

Customer service

Detail oriented

Organizational skills

Time management

Teamwork

Independent work

Education

High School diploma or equivalent

Job description

For over 75 years, Blood Bank of Hawaii has been a vital lifeline for our community. Founded in 1941 as a wartime agency on the grounds of what is now The Queen’s Medical Center, we have grown into a leading non-profit organization dedicated to providing lifesaving blood products to 18 civilian hospitals across the state. Every day, we impact countless lives by ensuring a safe and reliable blood supply for patients in need of surgical procedures, treatment for accident victims, those battling illnesses like cancer, and mothers and babies during childbirth. Join our team and become a part of this essential mission!

Primary Purpose:

Under the supervision of the Hospital Services Supervisor, theHospital Services Technician 1is responsible for assisting in the inventorying and distribution of blood components and provision of excellent customer service to all Blood Bank of Hawaii customers.

Benefits & Pay:

• 100% Paid Medical, Dental and Vision Insurance
• Paid Time Off
• Matching 401(K) Plan
• SAVES LIVES EACH DAY
• Opportunities for professional development and growth.
• Collaborative and supportive work environment.

Job Duties and Responsibilities:

• Follows organizational policies and procedures and performs duties in compliance with BBH SOPs, cGMPs, and external regulations.
• Assures quality customer service to all customers.
• Performs daily maintenance in the Hospital Services department.
• Receives orders from customers and prepares appropriate components for shipment.
• Inspects, labels, quarantines and destroys (discards) blood components.
• Recognizes common equipment and procedural problems and takes appropriate initial response, communicates, and performs follow-up
• Properly processes imported and returned components from hospital customers and other blood centers.
• Packs recovered plasma for further manufacturing.
• Processes requests for inter-hospital transfers and product retrievals.
• Performs other duties as assigned

Requirements:

• High School graduate or equivalent required.
• Previous medical/clinical laboratory experience.
• Flexible with schedule – able to adjust to varying work schedule and days off
• Professional attitude/behavior towards job responsibilities and internal/external customers.
• PPE’s-Appropriate personal protective equipment to be worn in the laboratory at all times.

Skills:

• Good oral, reading and written communication skills with the ability to give detailed information or instructions, ask questions that can be easily understood, and read, comprehend and apply information contained in written materials. Clear and legible handwriting.
• Good listening skills with the ability to receive and comprehend detailed oral or written information.
• Good assessment, judgment and problem-solving skills with ability to recognize areas of concern, clarify information that is needed and come up with possible solutions.
• Good interpersonal and customer service skills with the ability to work with and service diverse individuals and provide excellent customer service.
• Detail oriented and accurate.
• Good organizational and time management skills with ability to multi-task and maintain composure and professionalism when working under time constraints.
• Ability to work independently and as part of a team to productively collaborate and meet goals/objectives.

Job Type: Full-time
Pay: $18.28 per hour
Expected hours: 8 per day

Schedule:

• 8-hour shift
• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• Night shift
• Overnight shift