Hospital Services Swing Technician (Floater)

Stericycle; Nashville (TN); Hybrid; USD 10,000 - 60,000; Part time

Job summary

Join a forward-thinking company dedicated to protecting health and well-being through responsible waste management. As a Hospital Services Swing worker, you'll travel to various healthcare facilities, ensuring the safe collection and exchange of waste containers. This role is vital in maintaining compliance and safeguarding the environment while providing exceptional customer service. With a commitment to employee well-being, the company offers great benefits, including healthcare and a 401(k) plan. If you are passionate about making a difference in the community and enjoy a dynamic work environment, this position is perfect for you.

Benefits

Health Care Program

Dental Coverage

Vision Coverage

401(k) Plan

Tuition Reimbursement

Paid Vacation

Employee Assistance Program

Qualifications

• 2+ years in customer service or related experience preferred.
• Valid driver's license and reliable transportation required.

Responsibilities

• Travel between healthcare facilities to collect and exchange waste containers.
• Maintain a rigid collection and service schedule.

Skills

Customer Service

Communication Skills

Independent Work

Problem Solving

Education

High School Diploma or Equivalent

Tools

Computer Software Applications

Job description

Select how often (in days) to receive an alert:

Requisition Id: 37714

Job Function: Field Services Operations

Career Area: Operations

Work Location: Nashville, TN, Tennessee Work From Home

$20.20/hr, Daylight Shift, NO WEEKENDS and Great Benefits:

Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size. Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one’s identity. Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way.

Position Purpose:

Under management’s direction, the Hospital Services Swing worker travels between customer healthcare facilities providing on-site proactive collection and exchange waste containers for various Stericycle programs. This includes, but is not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substances, and Document Management. This service is provided at regularly scheduled intervals for assigned facilities. Fills in for other Team Members who are on vacation, sick, leave, etc. Assists Supervisor, as needed, covers schedules and locations, which may vary based on coverage required.

Key Job Activities:

• Primary back up for Hospital Services Technicians. Travels between customer healthcare facilities to proactively monitor, collect, and exchange waste containers for various Stericycle programs and services, including but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substance and Document Shredding. Installs product, resurvey accounts and assists Supervisor in asset/inventory management.
• Interacts professionally with onsite customer staff to ensure service expectations are met or exceeded. May travel to customers in assigned area to proactively resolve customer service questions and issues.
• Maintains a rigid collection and service schedule. May assist with installs as required.
• Communicates duty status on a defined schedule.
• Perform other duties and responsibilities, as assigned.
• Position requires extensive lifting, walking, bending, and pushing. Must be able to lift up to 55 pounds and push and/or pull carts weighing as much as 500 pounds.

Experience:

• 2+ years of industry related experience in a customer service capacity preferred, or the equivalent in related work experience, demonstrating strong communication skills and tact in providing superior customer service in a variety of settings and situations.
• May require mandatory immunizations and credentialing based on customer requirements.
• Must possess a valid driver’s license. Must possess reliable transportation to travel between customer facilities.
• Must reside within reasonable commuting distance of primary customer base, based on business needs.
• Demonstrates ability to work independently and with little supervision.
• Demonstrates knowledge of computer software applications including spreadsheets and application-based programs to track daily KPI’s.

Schedule:

Start Time: 5am

Location: Nashville, Murfreesboro, Tullahoma, Shelbyville, Gallatin, Springfield, Clarksville, Smyrna, Franklin, Hendersonville, Dickson, Centerville, Ashland City area.

***Schedule subject to change based on business needs***

***Approximately 32-34 hours/week***

Stericycle currently offers its employees the option to participate in a full range of benefits, including a health care program that includes medical, dental, vision, and prescription coverage, healthcare, and dependent care flexible spending accounts, life and accidental death and dismemberment insurance, an employee assistance program, tuition reimbursement, paid vacation and sick time, a 401(k) plan, and an employee stock purchase plan. Participation in some programs requires that employees be regularly scheduled to work a minimum number of hours and/or to have fulfilled a waiting period after they begin employment with Stericycle.

Stericycle is committed to attracting and retaining a diverse workforce, and to valuing unique perspectives and identities. We foster a culture of belonging that encourages, supports, and celebrates the diverse voices of our team members. It fuels our innovation and strengthens our connection to our customers and the communities we serve. We are proud to be an equal opportunity employer. All employment is decided on the basis of qualifications, merit, and business need.

Disclaimer:

The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job. This document does not create an employment contract, implied or otherwise, and it does not constitute any right or guarantee of employment condition. This position is open to people with disabilities. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources and risks prevention policies and local laws. To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice.