Hospital Security Officer - Protect, Respond & Serve

Brigham & Women's Faulkner Hospital; Boston (MA); On-site; USD 31,000 - 44,000; Full time

Job summary

Brigham and Women's Faulkner Hospital, Inc. is seeking a dedicated security professional to protect patients, visitors, and staff. The role requires patrols of assigned areas, rapid response to incidents, and coordination with law enforcement when necessary.

The position emphasizes strong customer service, teamwork, and precise documentation. Onsite work at 1153 Centre Street with a 40-hour weekly schedule and a day shift is provided.

Qualifications

• Education: Bachelor's Degree Criminal Justice preferred.
• Licenses: Class D Driver's License.
• Experience: 3–5 years in hospital/security/police or customer service preferred.

Responsibilities

• Patrols assigned areas, identifies unsafe conditions and security risks.
• Investigates thefts, incidents, and potential criminal misconduct; reports and coordinates with law enforcement.
• Assists in restraining patients when necessary and protects dignitaries as required.
• Prepares clear written reports; maintains logs and documentation.
• Operates dispatch functions and coordinates responses using security systems.

Skills

Interpersonal communication

Customer service

De-escalation

Teamwork

Multitasking

Problem solving

Critical thinking

Documentation

Community policing understanding

Writing skills

Education

Bachelor's Degree Criminal Justice

Tools

Database software

MS Office

Job description

Brigham and Women's Faulkner Hospital, Inc. is seeking a dedicated security professional to protect patients, visitors, and staff. The role requires patrols of assigned areas, rapid response to incidents, and coordination with law enforcement when necessary.

The position emphasizes strong customer service, teamwork, and precise documentation. Onsite work at 1153 Centre Street with a 40-hour weekly schedule and a day shift is provided.