Hospital Security Officer: Patient-Centric Protection

Brigham and Women's Faulkner Hospital; Boston (MA); On-site; USD 31,000 - 44,000; Full time

Job summary

Brigham and Women's Faulkner Hospital, Inc. in Boston is seeking a dedicated Security Officer to protect patients, visitors and staff. You will patrol assigned areas, enforce hospital security regulations and document incidents with clear written reports.

The role requires a Bachelor's Degree in Criminal Justice preferred, 3–5 years of related experience, and a Class D Driver's License. Strong customer service and de-escalation skills are essential, with on-site day shifts and a competitive pay

Qualifications

• Education: Bachelor's degree in Criminal Justice preferred.
• Licenses: Class D Driver's License required.
• Experience: 3–5 years in hospital/security/customer service preferred.

Responsibilities

• Patrol assigned areas and enforce hospital security regulations.
• Investigate complaints and potential criminal conduct; assist in restraining as necessary.
• Prepare and submit clear incident reports; maintain log entries.
• Respond to medical emergencies; provide protective services when needed.
• Assist in dispatcher duties and coordinate with law enforcement as required.

Skills

Customer service

Interpersonal communication

De-escalation

Teamwork

Decision making

Education

Bachelor's Degree in Criminal Justice preferred

Tools

Database software

Job description

Brigham and Women's Faulkner Hospital, Inc. in Boston is seeking a dedicated Security Officer to protect patients, visitors and staff. You will patrol assigned areas, enforce hospital security regulations and document incidents with clear written reports.

The role requires a Bachelor's Degree in Criminal Justice preferred, 3–5 years of related experience, and a Class D Driver's License. Strong customer service and de-escalation skills are essential, with on-site day shifts and a competitive pay