Hospital Security Officer: Protect & Assist Patients

St. Joseph Hospital; Lewiston (ME); In loco; USD 26.000 - 35.000; Tempo pieno

Descrizione del lavoro

St. Mary’s Health System is seeking a Security Officer to maintain a protective environment for staff, patients, and visitors. Responsibilities include greeting guests, issuing badges, patrolling, monitoring cameras, handling incidents, and coordinating with law enforcement as needed.

The role emphasizes confidentiality, de-escalation through CPI, and ongoing training to support a safe hospital environment in Lewiston, Maine. Experience in security and strong communication are valued.

Competenze

• High school diploma/GED or equivalent experience.
• Previous security experience preferred.
• Successfully complete CPI training program and recertify every two years.
• A valid driver’s license.
• CPI De-escalation training.

Mansioni

• Provide customer services to staff, patients, vendors, and visitors by assisting with questions and directions.
• Offer greetings, provide directions and reassure individuals with compassion.
• Issue ID badges and parking permits accurately.
• Implement patient lifts and assist with wheelchair transportation safely.
• Conduct inside and outside patrols effectively.
• Remain alert to suspicious activity and follow up promptly.
• Monitor security cameras and access control systems.
• Enforce policies with tact and respect.
• Respond to emergency codes as needed.
• Assist in fire safety by reporting extinguisher inspections and hazards.
• Secure areas and exits and report lighting or hazards.
• Maintain visitor knowledge and respond quickly.
• Handle lost and found items efficiently.
• Maintain incident records and file documents promptly.
• Assist in training new security officers.
• Build positive relationships with law enforcement.
• Stay updated on security protocols and procedures.
• Provide jump starts and lockout assistance as needed.
• Assist with cadaver removals and lifting tasks.
• Uphold patient confidentiality and report violations.
• Use CPI techniques for de-escalation when necessary.
• Respond to incidents requiring police assistance.

Conoscenze

Surveillance skills

Physical fitness

Computer skills

Security terminology

Communication skills

Calm under pressure

English literacy

Formazione

High school diploma/GED

Driver’s license

CPI training/certification

Descrizione del lavoro

St. Mary’s Health System is seeking a Security Officer to maintain a protective environment for staff, patients, and visitors. Responsibilities include greeting guests, issuing badges, patrolling, monitoring cameras, handling incidents, and coordinating with law enforcement as needed.

The role emphasizes confidentiality, de-escalation through CPI, and ongoing training to support a safe hospital environment in Lewiston, Maine. Experience in security and strong communication are valued.