Hospital Security Officer - Evening Shift & Patient Safety

Brigham and Women's Faulkner Hospital; Boston (MA); On-site; USD 30,000 - 44,000; Full time

Job summary

Brigham and Women’s Faulkner Hospital seeks a Security Officer to maintain a safe environment for patients, visitors, and staff. You will patrol assigned areas, enforce security regulations, and respond to incidents with discretion and professional conduct.

You will investigate complaints, assist in restraining individuals when necessary, and document incidents. The role requires strong customer service and communication skills, with opportunities to participate in dispatch and safety operations.

Qualifications

• Bachelor's degree in Criminal Justice preferred.
• License: Class D Driver's License (State license).
• Experience in hospital security/police or customer service (3–5 years preferred).

Responsibilities

• Provide a safe environment by patrolling and enforcing security regulations.
• Investigate complaints or potential criminal conduct.
• Assist in restraining patients as necessary.
• Prepare and submit written incident reports.
• Dispatch security personnel using integrated security systems.

Skills

Customer service

De-escalation

Teamwork

Problem solving

Writing skills

Education

Bachelor's Degree in Criminal Justice

Class D Driver's License

Tools

Database software

Job description

Brigham and Women’s Faulkner Hospital seeks a Security Officer to maintain a safe environment for patients, visitors, and staff. You will patrol assigned areas, enforce security regulations, and respond to incidents with discretion and professional conduct.

You will investigate complaints, assist in restraining individuals when necessary, and document incidents. The role requires strong customer service and communication skills, with opportunities to participate in dispatch and safety operations.