Hospital PBX Operator - Night Shift, Fast-Paced Support

PIH Health Hospital; Los Angeles (CA); On-site; USD 32,000 - 40,000; Full time

Job summary

PIH Health Hospital is seeking a dedicated PBX Telephone Operator to route and screen calls, provide callers with information, and initiate hospital code calls as needed. The role requires teamwork, flexibility for different shifts, and weekend availability in a fast-paced environment.

Successful candidates will have at least one year of PBX experience, strong communication skills, and a customer-service mindset to support patients, visitors, and staff around the clock.

Qualifications

• A minimum of one year experience in PBX operations.
• Must be able to respond to all critical issues in a timely manner to resolve the issue.

Responsibilities

• Route and screen calls and provide information to callers.
• Call hospital codes as needed.
• Work in a fast-paced environment during peak periods.
• Be willing to work different shifts and weekends as required by the hospital.

Skills

PBX operations

Organization

Verbal and written communication

Conflict resolution

Customer service

Job description

PIH Health Hospital is seeking a dedicated PBX Telephone Operator to route and screen calls, provide callers with information, and initiate hospital code calls as needed. The role requires teamwork, flexibility for different shifts, and weekend availability in a fast-paced environment.

Successful candidates will have at least one year of PBX experience, strong communication skills, and a customer-service mindset to support patients, visitors, and staff around the clock.