Hospital PBX Operator - Night Shift

Baptist Health; Lexington (KY); On-site; USD 31,000 - 41,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Pet Insurance

Life Insurance

Disability Insurance

Tuition Reimbursement

Maternity/Paternity Leave

Paid Time Off

Bereavement Leave

PTO Sell Back

PTO Donation

Emergency Support Fund

401(k) Match

Job summary

Baptist Health is seeking a PBX Operator for the third shift to act as the central communication hub for the hospital. You will answer and direct calls, greet visitors, monitor emergency lines, and process work orders with accuracy and professionalism.

Join a team dedicated to exceptional service and reliable communications for patients, visitors, and staff in a full-time on-site position.

Qualifications

• High school diploma or GED.
• Excellent customer service and communication skills.
• Ability to respond promptly to emergencies and follow procedures.

Responsibilities

• Answer and direct incoming calls while providing exceptional customer service to patients, visitors, and staff.
• Greet and assist visitors with professionalism, courtesy, and accurate information.
• Respond promptly to emergency alarms, codes, and other critical communications.
• Process work orders and maintain accurate documentation.
• Utilize hospital communication systems efficiently while maintaining technical proficiency.
• Follow hospital safety policies, emergency procedures, and patient safety standards.

Skills

Customer service

Telephone handling

Communication

Multi-tasking

Education

High School Diploma

Tools

Hospital communication systems

Job description

Baptist Health is seeking a PBX Operator for the third shift to act as the central communication hub for the hospital. You will answer and direct calls, greet visitors, monitor emergency lines, and process work orders with accuracy and professionalism.

Join a team dedicated to exceptional service and reliable communications for patients, visitors, and staff in a full-time on-site position.