Hospital PBX & Communications Specialist

Jefferson Regional Med Ctr; Pine Bluff (AR); On-site; USD 40,000 - 55,000; Full time

Job summary

The Jefferson Regional Main Hospital in Pine Bluff, AR seeks a Specialist- PBX to manage and support the Telecommunication department's call and paging systems. Under supervision, you will coordinate functions, assist with training, review logs, and provide accurate on-call information to departmental personnel.

This safety-sensitive, non-management role requires strong verbal communication, calm handling of emergencies, and confidentiality.

Qualifications

• High School diploma or equivalent required.
• This is a safety sensitive position.
• Excellent verbal communication and listening skills.
• Strong multi-tasking abilities in a fast paced environment.
• Ability to handle emergency situations calmly and efficiently.
• Professionalism and confidentiality required.
• Preferred: three years PBX coverage in emergent experience.
• Preferred: three years hospital setting.
• Preferred: extensive experience managing communications systems with public contact.
• Preferred: three years Startel or similar system; three years inputting and auditing data in Startel or similar.

Responsibilities

• Coordinate and maintain various PBX and telecommunication functions.
• Participate in employee training within the Telecommunication department.
• Review daily logs and provide on-call and department information.
• Work closely with security and ED specialists during training drills.

Skills

Verbal communication

Active listening

Calm under pressure

Confidentiality

Multitasking

Professionalism

Education

High School diploma or equivalent

Tools

Startel system

Job description

The Jefferson Regional Main Hospital in Pine Bluff, AR seeks a Specialist- PBX to manage and support the Telecommunication department's call and paging systems. Under supervision, you will coordinate functions, assist with training, review logs, and provide accurate on-call information to departmental personnel.

This safety-sensitive, non-management role requires strong verbal communication, calm handling of emergencies, and confidentiality.