SPECIALIST - PBX - TELECOMMUNICATIONS - FT

Jefferson Regional Med Ctr; Pine Bluff (AR); On-site; USD 40,000 - 55,000; Full time

Job summary

The Jefferson Regional Main Hospital in Pine Bluff, AR seeks a Specialist- PBX to manage and support the Telecommunication department's call and paging systems. Under supervision, you will coordinate functions, assist with training, review logs, and provide accurate on-call information to departmental personnel.

This safety-sensitive, non-management role requires strong verbal communication, calm handling of emergencies, and confidentiality.

Qualifications

• High School diploma or equivalent required.
• This is a safety sensitive position.
• Excellent verbal communication and listening skills.
• Strong multi-tasking abilities in a fast paced environment.
• Ability to handle emergency situations calmly and efficiently.
• Professionalism and confidentiality required.
• Preferred: three years PBX coverage in emergent experience.
• Preferred: three years hospital setting.
• Preferred: extensive experience managing communications systems with public contact.
• Preferred: three years Startel or similar system; three years inputting and auditing data in Startel or similar.

Responsibilities

• Coordinate and maintain various PBX and telecommunication functions.
• Participate in employee training within the Telecommunication department.
• Review daily logs and provide on-call and department information.
• Work closely with security and ED specialists during training drills.

Skills

Verbal communication

Active listening

Calm under pressure

Confidentiality

Multitasking

Professionalism

Education

High School diploma or equivalent

Tools

Startel system

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Telecommunications Full Time Non-Management Jefferson Regional Main Hospital, Pine Bluff, AR, US

What You Should Know About the Specialist- PBX:

• Days and Hours vary.
• This position is based within Jefferson Regional Telecommunication Department

Job Summary:

The Specialist of PBX is responsible for assisting with coordinating and maintaining various communication functions of the Telecommunication department under the supervision and direction of the Manager of Security. Responsibilities also include participating in employee training process, review daily logs, providing correct information for on-call and departmental personnel. This position will work closely with security and the emergency department specialist during training drills.

Specialist- PBX Qualifications:

• High School diploma or equivalent required.
• This is a safety sensitive position. *
• Excellent verbal communication and listening skills
• Strong multi-tasking abilities in a fast paced environment
• Ability to handle emergency situations calmly and efficiently
• Able to demonstrate professionalism and maintain confidentiality
• Preferred Requirements:
• Three years PBX coverage in emergent experience.
• Three years hospital setting.
• Extensive experience in management of communications system including direct contact with the public
• Minimum of three years of experience with the Startel system or similar communication system;
• Minimum of three years of experience inputting data and auditing data in Startel or similar communication system

Benefits & Perks: your health and happiness matters! We offer:

• Competitive Health, Dental, and Vision Insurance
• Short- & Long-Term Disability
• Life Insurance
• Paid Time Off
• Matching Retirement Plans
• Tuition Reimbursement
• And much, much, more!

Jefferson Regional complies with applicable Federal Civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

*Safety Sensitive Position Definition: The essential duties of the job require the employee to work in a constant state of alertness in a safe manner. A lapse in attention to detail may constitute a threat to health or safety resulting in injury, illness, or death. This position prohibits the current use of any illegal drugs.