Hospital Patient Care Navigator

Foundation Health; Fairbanks (AK); On-site; USD 49,000 - 76,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

401k with employer match

Onsite gym

Wellness programs

Discount programs

Learning Center (childcare services)

Job summary

Foundation Health Partners seeks an Administrative Coordinator to manage patient intake, insurance verification, and scheduling, coordinating with the clinical care team for a seamless patient journey.

You will ensure accurate documentation, effective communication, and proactive support across the continuum of care in a full-time, on-site role in Fairbanks, Alaska, with competitive benefits including medical, vision, dental and a 401(k) match.

Qualifications

• High school diploma/GED or equivalent working knowledge.
• Requires 3+ years in a hospital or medical office.
• Knowledge of medical terminology.
• Ability to work with minimal supervision and exercise good judgment.
• Excellent communication, human relations, attention to detail and organizational skills.
• Interpersonal relations and process coordination skills.
• Knowledge of payer contract terms and processes.
• Ability to perform basic math and handle confidential information.
• Proficiency with common office software and hospital software for intake and billing.

Responsibilities

• Performs patient intake/registration and initial authorizations based on care plan.
• Obtains insurance benefit information for inpatient/outpatient services, prescriptions, travel and housing as needed.
• Documents information into patient records system for maximum reimbursement.
• Schedules physician appointments, tests, procedures, and surgeries; manages patient documentation.
• Provides excellent customer service and optimizes patient experience while ensuring confidentiality.
• May manage medical records for the assigned area and coordinate with hospitals and practices.
• Notifies clinical staff as needed and reconciles charge tickets and billing issues.

Skills

Communication

Attention to detail

Organizational skills

Interpersonal skills

Process coordination

Education

High school diploma/GED

Job description

Foundation Health Partners seeks an Administrative Coordinator to manage patient intake, insurance verification, and scheduling, coordinating with the clinical care team for a seamless patient journey.

You will ensure accurate documentation, effective communication, and proactive support across the continuum of care in a full-time, on-site role in Fairbanks, Alaska, with competitive benefits including medical, vision, dental and a 401(k) match.