Hospital Ops Supervisor - Nursing & Care

Kennedy University Hospitals, Inc; Stratford (CT); On-site; USD 73,012 - 104,697; Full time

Benefits offered by this job

Medical insurance

Tuition discounts

Life and AD&D insurance

Job summary

Administrative Supervisor at Kennedy University Hospitals, Inc. oversees hospital operations across all shifts, coordinating patient movement, staffing, emergency management, and clinical collaboration.

This role partners with Nursing Leadership to promote safe, patient‑centered care and drive improvements across departments. Reporting to administrative leaders, the position requires strong leadership, communication, and coordination across multiple campuses to maintain high standards of care

Qualifications

• Bachelor’s Degree in Nursing.
• 3 years nursing experience – critical care or ER preferred.
• Patient-and Family‑Centered Practice—Knowledge of how to convey respect and collaborate with each patient, family and/or designated care partner in care.
• Cultural Awareness—Knowledge of people with diverse backgrounds and the ability to convey respect and connect effectively.
• Effective Communication—Understanding of effective communication concepts, tools and techniques, ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
• Uses the language of partnership with patients and families, engaging them in their health and health care.
• Able to promote high levels of interdisciplinary collaboration.
• Basic computer skills.
• BLS - Basic Life Support from the American Heart Association or Red Cross
• ACLS - Advanced Cardiovascular Life Support from the American Heart Association or Red Cross
• RN - Licensed Registered Nurse_NJ - State of New Jersey

Responsibilities

• Interacts with co‑workers, visitors, and other staff consistent with the values of Jefferson; displays a positive, professional image to patients, visitors, co‑workers, and the community; and practices within established Jefferson Health policies and procedures.
• Provides safe, compassionate, and coordinated patient‑centered care by recognizing patients and their family/designated care partner(s) and respecting individual preferences, priorities, needs, and cultural beliefs and values.
• Communicates effectively with and supports the interprofessional team, patients, families, and designated care partners; serves as a liaison for external callers by providing directions and resources; and expresses information clearly and appropriately in individual and group settings.
• Provides leadership and operational direction across departments, units, and interdepartmental functions, including coordinating patient movement and patient flow throughout the health system to the appropriate level of care in collaboration with unit leadership.
• Supports department leadership in achieving compliance with professional, regulatory, hospital, and departmental standards by promoting clinical excellence, safe patient care delivery, patient and family satisfaction, and a sustained patient‑centric culture.
• Partners with Nursing Leadership to strengthen colleague commitment and engagement through initiatives that support nursing and professional staff, recognizing the link between colleague experience, patient experience, and clinical excellence.
• Collaborates with staffing and resource management teams to ensure optimal workforce deployment; reviews staffing decisions on an ongoing basis; and oversees schedule balancing, vacation requests, holiday coverage, last‑minute staffing changes, and payroll reconciliation activities.
• Serves as a clinical and operational resource for policies and procedures, patient care standards, performance improvement, and risk management, while facilitating the goals and objectives of the Department of Nursing and the Hospital.
• Leads and supports education and professional development for the administrative nursing leadership team by ensuring timely completion of mandatory education, maintenance of licenses and certifications, identification of ongoing development opportunities, and communication of operational and time‑sensitive updates.
• Provides leadership for workforce safety and environment‑of‑care initiatives in partnership with security and administrative leaders, integrates and coordinates Administrative Nursing Supervisors across all three campuses, and promotes a culture of inclusion, respect, diversity, and staff appreciation.

Skills

Nursing leadership

Staffing management

Emergency management

Interdepartmental collaboration

Effective communication

Clinical coordination

Education

Bachelor’s Degree in Nursing

Master’s Degree

Tools

BLS

ACLS

Job description

Administrative Supervisor at Kennedy University Hospitals, Inc. oversees hospital operations across all shifts, coordinating patient movement, staffing, emergency management, and clinical collaboration.

This role partners with Nursing Leadership to promote safe, patient‑centered care and drive improvements across departments. Reporting to administrative leaders, the position requires strong leadership, communication, and coordination across multiple campuses to maintain high standards of care