Care Center Supervisor: Scheduling & Staff Excellence

Kennedy Krieger Institute, Inc.; Baltimore (MD); On-site; USD 57,140 - 99,305; Full time

Job summary

The Kennedy Krieger Institute, Inc. is seeking a Supervisor for their Care Center to oversee daily operations and supervise staff. The role requires interaction with patients and administrative staff, ensuring high standards of customer service and operational efficiency.

Applicants should have a minimum of 5 years of experience in clinical patient services, a background in health administration, and familiarity with the Epic system.

The position offers a salary range of USD $57,140.30 to $99,305.86 annually, reflecting the candidate's experience and qualifications.

Qualifications

• 5+ years of experience in registration, scheduling, and patient services in a clinical setting required.
• Experience with the Epic system preferred.

Responsibilities

• Support day-to-day operations and staff guidance.
• Manage daily staff schedules.
• Supervise Care Center staff, including training and performance management.
• Develop quality improvement programs for staff compliance.

Skills

Patient services knowledge

Teamwork

Customer service

Problem-solving

Education

Associate’s degree or equivalent college credits

Bachelor’s degree in human services or health care administration

Tools

Epic system

Job description

The Kennedy Krieger Institute, Inc. is seeking a Supervisor for their Care Center to oversee daily operations and supervise staff. The role requires interaction with patients and administrative staff, ensuring high standards of customer service and operational efficiency.

Applicants should have a minimum of 5 years of experience in clinical patient services, a background in health administration, and familiarity with the Epic system.

The position offers a salary range of USD $57,140.30 to $99,305.86 annually, reflecting the candidate's experience and qualifications.