Hospital Operations & Client Care Coordinator

McKesson’s Corporate; Ruther Glen (VA); On-site; USD 34,000 - 37,000; Full time

Job summary

McKesson seeks an in-person Administrative/Coordination professional in Ruther Glen, VA to support hospital customers with timely medication delivery and strong operational reporting. The role emphasizes confidentiality and excellent communication in a fast-paced healthcare environment.

Candidates should have 2–3 years in healthcare administration, Salesforce and MS Office proficiency, and exceptional organizational skills to manage multiple tasks and escalate issues effectively.

Qualifications

• Healthcare administrative/coordination experience 2–3 years.
• Proficiency in Salesforce.
• Strong organizational and communication skills.
• Ability to multitask in a fast-paced environment.
• Proficient in MS Office (Word, Excel, Outlook).

Responsibilities

• Coordinate with hospital customers to ensure timely and accurate receipt of medications.
• Build and maintain relationships with hospital customers and internal account executives.
• Serve as liaison between Distribution Centers, Account Executives, and customers for seamless experience.
• Partner with DC leadership to resolve order processing, deliveries, and storage issues.
• Prepare, analyze, and maintain operational and customer reports to identify trends.
• Provide general administrative and customer support, including phones and correspondence with customers and couriers.
• Address and resolve customer inquiries and complaints promptly and professionally, escalating as needed.
• Collaborate cross-functionally to improve workflow efficiency and service quality.

Skills

Excellent organizational skills

Strong communication and interpersonal

Multitasking

Attention to detail

Discretion and confidentiality

Education

High school diploma or equivalent

Associate’s or Bachelor’s degree preferred

Tools

Salesforce

Microsoft Office

Job description

McKesson seeks an in-person Administrative/Coordination professional in Ruther Glen, VA to support hospital customers with timely medication delivery and strong operational reporting. The role emphasizes confidentiality and excellent communication in a fast-paced healthcare environment.

Candidates should have 2–3 years in healthcare administration, Salesforce and MS Office proficiency, and exceptional organizational skills to manage multiple tasks and escalate issues effectively.