Hospital Medicaid Eligibility Advocate

Mercy Co; Rogers (AR); On-site; USD 22,000 - 33,000; Full time

Job summary

Mercy is seeking personnel to interview uninsured or under-insured patients in a hospital setting to determine eligibility for State Medicaid benefits and Financial Assistance. The role involves assisting patients in hospital rooms with the application processes, explaining the benefits of Medicaid coverage, and ensuring all necessary documents are collected and signatures obtained.

This position is in the facility and is not remote.

Qualifications

• Minimum education: High School Diploma or GED.
• 1–2 years of experience in healthcare, social work, or case management with direct patient interaction.
• Ability to explain Medicaid and financial assistance programs to patients.

Responsibilities

• Interview uninsured/underinsured patients in a hospital to determine Medicaid eligibility.
• Assist patients in hospital rooms with the application processes for submission.
• Communicate the benefits of Medicaid coverage and ensure necessary documents are provided.
• Oversee signatures on state forms and guide patients on required documents.

Skills

Customer service

Communication

Medical terminology

Multitasking

Explain complex programs

Education

High School Diploma or GED

Job description

Mercy is seeking personnel to interview uninsured or under-insured patients in a hospital setting to determine eligibility for State Medicaid benefits and Financial Assistance. The role involves assisting patients in hospital rooms with the application processes, explaining the benefits of Medicaid coverage, and ensuring all necessary documents are collected and signatures obtained.

This position is in the facility and is not remote.