Inpatient Medicaid Eligibility Specialist

Mercy Co; Fayetteville (AR); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Tuition support

Retirement matching

Job summary

Mercy in Arkansas seeks a compassionate patient access associate to interview uninsured or under-insured patients in a hospital setting, determine Medicaid eligibility, and assist with the application process. This role requires building trust with patients, explaining benefits, and guiding them through required documents.

You will verify signatures on State forms and ensure timely submission to state agencies.

Qualifications

• Minimum education: High School Diploma or GED.
• 1–2 years in healthcare, social work, or case management interacting with patients about financial concerns.
• Experience with self-pay, underinsured, or compromised populations in face-to-face customer service and applying programs.

Responsibilities

• Interview uninsured/under-insured patients to determine Medicaid eligibility.
• Assist patients in hospital rooms with Medicaid/Financial Assistance applications.
• Explain eligibility process and benefits of Medicaid coverage to patients clearly.
• Oversee signatures on State forms and communicate additional documents needed for completion.

Skills

Customer service

Face-to-face communication

Multitasking

Explain programs clearly

Education

High School Diploma or GED

Job description

Mercy in Arkansas seeks a compassionate patient access associate to interview uninsured or under-insured patients in a hospital setting, determine Medicaid eligibility, and assist with the application process. This role requires building trust with patients, explaining benefits, and guiding them through required documents.

You will verify signatures on State forms and ensure timely submission to state agencies.