Hospital Manager

Colleyville Animal Clinic Inc; Colleyville (TX); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Job summary

Colleyville Animal Clinic Inc is seeking a Hospital Manager to lead day-to-day operations while supporting exceptional veterinary medicine, compassionate patient care, and outstanding client service.

Reporting to the Chief of Staff, you will ensure efficient hospital workflows, a welcoming environment, and strong team collaboration across clinicians, technicians, and client-care staff.

Qualifications

• Previous management experience in a veterinary hospital or healthcare setting.
• Strong organizational and communication skills.
• Experience with budgeting, inventory, and staffing.

Responsibilities

• Oversee daily hospital operations including scheduling, staffing, patient flow, inventory, facilities, and admin functions.
• Maintain high standards of patient care and client service across the hospital.
• Coordinate with veterinarians and department leads to address operational challenges and improve performance.
• Monitor hospital policies, safety standards, and regulatory compliance.
• Support training and development initiatives for staff.

Job description

Position Overview

The Hospital Manager is responsible for leading the day-to-day operations of Colleyville Animal Clinic while supporting the hospital’s commitment to exceptional veterinary medicine, compassionate patient care, and outstanding client service.

Working closely with the Chief of Staff, veterinarians, technicians, client-care team, and support staff, the Hospital Manager ensures that the hospital operates efficiently, maintains high standards of patient care, and provides a positive experience for both clients and employees.

Colleyville Animal Clinic is a full-service veterinary hospital providing medical, surgical, dental, diagnostic, rehabilitation, boarding, and wellness services for pets in Colleyville and the surrounding communities. The Hospital Manager plays a central role in coordinating these services and maintaining a culture built around compassion, empathy, integrity, teamwork, and accountability.

Key Responsibilities

Hospital Operations

Oversee the daily operations of the veterinary hospital, including scheduling, staffing, patient flow, inventory, facilities, and administrative functions.

Ensure the hospital maintains efficient workflows while preserving a high standard of patient and client care.

Coordinate with veterinarians and department leads to address operational challenges and improve hospital performance.

Monitor hospital policies, procedures, safety standards, and regulatory requirements.

Maintain a clean, organized, welcoming, and safe environment for patients, clients, and employees.

Client Experience

Ensure clients receive compassionate, professional, and timely service throughout their experience with the hospital.

Address client concerns and complaints with empathy and appropriate follow-through.

Help the team communicate clearly with clients regarding appointments, treatment plans, estimates, medications, follow-ups, and hospital policies.

Support client-retention and relationship-building initiatives.

Maintain the clinic's reputation for excellent service and personalized veterinary care.

Monitor hospital revenue, expenses, payroll, inventory, and other key financial indicators.

Help establish and maintain departmental budgets.

Monitor inventory levels and control product waste and unnecessary expenses.

Review purchasing and vendor relationships to ensure appropriate pricing and availability.

Identify opportunities to improve efficiency, profitability, and resource utilization without compromising patient care.

Veterinary Hospital Support

Partner with the Chief of Staff and medical team to support high-quality veterinary medicine.

Ensure appropriate staffing and resources are available for appointments, surgeries, dentistry, diagnostics, hospitalization, and other services.

Support appropriate follow-up procedures and continuity of care.

Help coordinate referrals and specialty-care relationships when necessary.

Promote adherence to established medical, safety, and patient-care protocols.

Leadership Philosophy

The ideal Hospital Manager leads by example and understands that a successful veterinary hospital depends on both excellent medicine and excellent people.

The manager should be:

Compassionate toward patients, clients, and team members

Calm and decisive in stressful situations

Organized and detail-oriented

Comfortable managing multiple priorities

Financially responsible

Accountable and solutions-oriented

Supportive of veterinary professionals and their teams

Committed to continuous improvement

Passionate about animal welfare and client service

Success in the Role

Success as Hospital Manager will be measured by the hospital's ability to consistently deliver:

Excellent patient care + exceptional client service + a strong team culture + efficient operations + sustainable financial performance.

The Hospital Manager should create an environment where veterinarians can practice excellent medicine, veterinary professionals can grow their careers, clients feel valued and informed, and every patient receives compassionate care.

Ideal Candidate

The ideal candidate will have previous management experience in a veterinary hospital, medical practice, healthcare organization, or similarly complex service environment. Veterinary industry experience is strongly preferred.

A successful candidate should demonstrate:

Proven leadership and people-management experience

Strong organizational and communication skills

Experience with scheduling and workforce management

Understanding of veterinary hospital operations

Experience with budgeting, inventory, and financial management

Ability to coach and develop employees

Ability to manage difficult situations professionally

Commitment to high-quality patient care

Ability to collaborate effectively with veterinarians and support staff

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.

• Paid Time Off
• Paid Holidays

Training & Development

Unleash your potential and foster professional growth through our comprehensive education and training programs.

• Vetcor University - training for skill development and career growth
• CE Allowance and opportunities
• Tuition Assistance Program
• Lend a Hand Program – increased pay to help a sister hospital
• VetLife Days – rotate to a sister hospital

Enjoy exclusive benefits for you and your furry family members.

• Discounted Products

Health & Welfare

Take care of your well-being with our comprehensive health and wellness benefits.

• Medical, Dental, and Vision Insurance
• Optional Life Insurance, Disability, and Accidental Insurance
• EAP with counseling and mental health benefits
• DVM Professional Liability Insurance fully covered
• Licensure Fees, Professional & Association Dues

Financial Wellbeing

Secure your financial future with our range of offerings designed to promote your financial well-being.

• 401K with company contribution
• Health Savings Account
• Flexible Spending Account
• EAP with Financial & Legal Advice/Services
• Tuition Assistance Program
• Employee Referral Bonus

Time Off/Work Life Balance

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.

• Paid Time Off
• Paid Holidays

Training & Development

Unleash your potential and foster professional growth through our comprehensive education and training programs.

• Vetcor University - training for skill development and career growth
• CE Allowance and opportunities
• Tuition Assistance Program
• Lend a Hand Program – increased pay to help a sister hospital
• VetLife Days – rotate to a sister hospital

Enjoy exclusive benefits for you and your furry family members.

• Discounted Products

Health & Welfare

Take care of your well-being with our comprehensive health and wellness benefits.

• Medical, Dental, and Vision Insurance
• Optional Life Insurance, Disability, and Accidental Insurance
• EAP with counseling and mental health benefits
• DVM Professional Liability Insurance fully covered
• Licensure Fees, Professional & Association Dues

Financial Wellbeing

Secure your financial future with our range of offerings designed to promote your financial well-being.

• 401K with company contribution
• Health Savings Account
• Flexible Spending Account
• EAP with Financial & Legal Advice/Services
• Tuition Assistance Program
• Employee Referral Bonus

Time Off/Work Life Balance

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.