Hospital Liaison: Growth & Partnerships (Post-Acute)

Warren-Nursing-and-Reha; Youngstown (OH); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Base salary

Monthly bonus

Travel reimbursement

Health benefits

Paid time off

Growth opportunities

Job summary

Garden Springs Healthcare is seeking a Hospital Liaison to support growth in the Greater Youngstown market. You will develop hospital referral relationships, manage admissions, and collaborate with centralized admissions, facilities, and clinical teams to ensure timely and quality post-acute placements.

The role requires established hospital connections, a proactive customer-service mindset, and willingness to travel throughout the market.

Qualifications

• Minimum of 3 years of experience in healthcare sales or hospital liaison services.
• Established relationships within the Greater Youngstown hospital market preferred.
• Experience in skilled nursing, post-acute care, rehabilitation, or complex medical services desirable.
• Strong understanding of hospital discharge processes, insurance authorizations, and post-acute placement.
• Excellent interpersonal, communication, and organizational skills.

Responsibilities

• Develop and maintain strong relationships with hospital discharge planners, case managers, social workers, physicians, and referral partners throughout the Greater Youngstown market.
• Serve as the primary point of contact for assigned hospital accounts, building trust and positioning Garden Springs as a preferred post-acute care provider.
• Conduct regular hospital visits, educational presentations, and relationship-building activities.
• Identify new referral opportunities and develop strategies to increase market share.
• Take ownership of the referral process, from initial referral through admission.
• Collaborate with Centralized Admissions & Intake, facility leadership, and clinical teams for timely reviews and decisions.
• Coordinate with hospital discharge planners and facility teams to facilitate transitions and discharge planning.
• Maintain proactive communication with referral sources, patients, and families throughout the admission process.
• Provide timely follow-up on pending referrals and address barriers to admissions.
• Participate in weekend coverage and admission coordination as needed.

Skills

Hospital relationships

Referral management

Healthcare sales

Communication

Travel

Job description

Garden Springs Healthcare is seeking a Hospital Liaison to support growth in the Greater Youngstown market. You will develop hospital referral relationships, manage admissions, and collaborate with centralized admissions, facilities, and clinical teams to ensure timely and quality post-acute placements.

The role requires established hospital connections, a proactive customer-service mindset, and willingness to travel throughout the market.