Hospital Liaison

Lincare Holdings; Livingston (NJ); On-site; USD 22,041 - 31,684; Full time

Job summary

Lincare Holdings is seeking a Liaison to interact daily with hospital case managers for patient discharge. Responsibilities include stocking vehicles with necessary equipment, assisting case managers, and ensuring proper documentation for O2 equipment.

Qualifications include excellent communication skills, knowledge of Medicare documentation, and a high school diploma or GED. This role requires the ability to lift up to 100 pounds and provides a salary range of $16 to $23 per hour.

Qualifications

• Must interact effectively with patients and hospital staff.
• Familiarity with Medicare coverage and billing documentation is crucial.
• Ability to perform basic math operations and interpret documents.

Responsibilities

• Stock vehicle with necessary equipment and paperwork daily.
• Contact case managers to assist with patient discharge needs.
• Complete daily setup paperwork for all delivered equipment.

Skills

Excellent communication skills

Knowledge of Medicare coverage guidelines

Problem-solving abilities

Basic math skills

Education

High school diploma or GED

Job description

The Liaison will interact daily with hospital case managers at each facility assigned to deliver and set up O2 portability, nebulizers, and small DME items for patient discharge. The Liaison will provide education on insurance criteria and documentation requirements, equipment, and programs available to benefit patients and to facilitate discharge.

Job Responsibilities

• Stock vehicle daily with necessary equipment, disposables, patient setup paperwork and marketing literature needed for that day
• Make rounds to contact all case managers each day at each facility assigned to them to let them know they are at the facility if case managers identify a patient discharge equipment need
• Communicate with center throughout the day on O2 discharges so that center can schedule SR to complete home set up of equipment
• Understand and communicate coverage criteria to case managers and patients as applicable
• Complete setup paperwork daily for all equipment delivered
• Assist with getting CMNs and chart notes as requested by center daily required for billing

Offering $16 to $23 per hour.

Qualifications

• Excellent communication skills, comfortable interacting with patients, physicians, and hospital staff on a daily basis
• Gain knowledge of basic Medicare coverage guidelines and documentation requirements including CMNs, responsible for gathering this information for reimbursement
• Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Write routine reports and correspondence
• Speak effectively before groups of customers or employees
• Add, subtract, multiply, divide in all units of measure, using whole numbers, common fractions, and decimals
• Compute rate, ratio, and percent
• Draw and interpret bar graphs
• Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Deal with problems involving several concrete variables in standardized situations

Education and Experience

• High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience

Physical Demands

The employee must occasionally lift and/or move up to 100 pounds.