Hospital Liaison

Lincare Holdings; Watterson Park (KY); On-site; USD 40,000 - 55,000; Full time

Job summary

Lincare Holdings in Watterson Park, Kentucky is seeking a Liaison to interact with hospital case managers daily. The Liaison will be responsible for delivering and setting up oxygen, nebulizers, and DME items for patient discharge, while providing essential education on insurance and documentation.

The ideal candidate will excel in communication and have a high school diploma or GED. Physical demands include lifting equipment up to 100 pounds. Join us to make a meaningful impact on patient care.

Qualifications

• Comfortable interacting daily with patients, physicians, and hospital staff.
• Ability to gather information for Medicare reimbursement.
• Capability to manage lifting and moving equipment weighing up to 100 pounds.

Responsibilities

• Stock vehicle with necessary equipment daily.
• Make daily rounds to notify case managers of equipment availability.
• Communicate O2 discharge details to the center.
• Assist in completing setup paperwork for equipment delivered.

Skills

Excellent communication skills

Knowledge of Medicare coverage guidelines

Ability to read and interpret documents

Basic math skills

Education

High school diploma or GED

Job description

The Liaison will interact daily with hospital case managers at each facility assigned to deliver and set up O2 portability, nebulizers, and small DME items for patient discharge. The Liaison will provide education on insurance criteria and documentation requirements, equipment, and programs available to benefit patients and to facilitate discharge.

Job Responsibilities

• Stock vehicle daily with necessary equipment, disposables, patient setup paperwork and marketing literature needed for that day
• Make rounds to contact all case managers each day at each facility assigned to them to let them know they are at the facility should case managers identify a patient discharge equipment need
• Communicate with center throughout the day on O2 discharges so that center can schedule SR to complete home set up of equipment
• Understand and communicate coverage criteria to case managers and patients as applicable
• Complete setup paperwork daily for all equipment delivered
• Assist with getting CMNs and chart notes as requested by center daily required for billin

Qualifications

• Excellent communication skills, comfortable interacting with patients, physicians, and hospital staff on a daily basis
• Gain knowledge of basic Medicare coverage guidelines and documentation requirements including CMNs, responsible for gathering this information for reimbursement
• Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Write routine reports and correspondence
• Speak effectively before groups of customers or employees
• Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Compute rate, ratio, and percent
• Draw and interpret bar graphs
• Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Deal with problems involving several concrete variables in standardized situations

Education and Experience

• High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience

Physical Demands

The employee must occasionally lift and/or move up to 100 pounds.