Hospital Liaison

Lincare; Salt Lake City (UT); On-site; USD 42,000 - 60,000; Full time

Job summary

Talentify is seeking a Liaison to work with hospital case managers to coordinate O2 portability, nebulizers, and DME for patient discharge. You will educate on insurance criteria, documentation, equipment, and available programs to facilitate discharge.

The role requires strong communication, knowledge of Medicare guidelines, and ability to handle paperwork and scheduling related to equipment delivery. This is a field-based, on-site position in Utah.

Qualifications

• High school diploma or GED or 1–3 months related experience.
• Excellent communication with patients, physicians and hospital staff.
• Knowledge of Medicare coverage guidelines and CMNs.
• Ability to read and interpret manuals, safety rules and procedure documents.
• Strong math skills: rate, ratio, percent and unit conversions.
• Ability to draw and interpret simple graphs and charts.
• Ability to work independently in standardized situations.

Responsibilities

• Stock vehicle daily with equipment, disposables, patient setup paperwork and marketing literature for that day.
• Make rounds to contact all case managers daily at each facility to announce presence for discharge needs.
• Communicate with center throughout the day on O2 discharges to schedule home setup of equipment.
• Understand and communicate coverage criteria to case managers and patients as applicable.
• Complete setup paperwork daily for all equipment delivered.
• Assist with obtaining CMNs and chart notes for billing as requested by center.

Skills

Communication skills

Medicare knowledge

Reading documents

Writing reports

Public speaking

Numeracy

Problem-solving

Education

High school diploma or GED

Job description

Description

The Liaison will interact daily with hospital case managers at each facility assigned to deliver and set up O2 portability, nebulizers, and small DME items for patient discharge. The Liaison will provide education on insurance criteria and documentation requirements, equipment, and programs available to benefit patients and to facilitate discharge.

Job Responsibilities

• Stock vehicle daily with necessary equipment, disposables, patient setup paperwork and marketing literature needed for that day
• Make rounds to contact all case managers each day at each facility assigned to them to let them know they are at the facility should case managers identify a patient discharge equipment need
• Communicate with center throughout the day on O2 discharges so that center can schedule SR to complete home set up of equipment
• Understand and communicate coverage criteria to case managers and patients as applicable
• Complete setup paperwork daily for all equipment delivered
• Assist with getting CMNs and chart notes as requested by center daily required for billin

Qualifications

• Excellent communication skills, comfortable interacting with patients, physicians, and hospital staff on a daily basis
• Gain knowledge of basic Medicare coverage guidelines and documentation requirements including CMNs, responsible for gathering this information for reimbursement
• Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Write routine reports and correspondence
• Speak effectively before groups of customers or employees
• Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Compute rate, ratio, and percent
• Draw and interpret bar graphs
• Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Deal with problems involving several concrete variables in standardized situations

Education and Experience

• High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience

Physical Demands

The employee must occasionally lift and/or move up to 100 pounds.