Hospital Front Desk & Patient Concierge

Sioux Center Health; O'Neill (NE); On-site; USD 2,342,000 - 3,168,000; Full time

Benefits offered by this job

PTO from day 1

Employer retirement match (up to 5%)

Career development and mentorship

Job summary

Avera St Anthony's Hospital is seeking a Receptionist to provide clerical support and front-desk service. You will greet patients and visitors, answer questions, coordinate appointments, and assist with room scheduling and equipment needs.

The role emphasizes maintaining a welcoming environment, handling calls and emergencies, and supporting a multidisciplinary team within the department.

Qualifications

• Excellent communication and interpersonal skills required.
• Ability to work well in a team and with patients and families.
• Strong organizational and clerical abilities for a busy department.

Responsibilities

• Greet patients, families, visitors and other customer groups; be highly visible.
• Serve as an information resource for events/activities in the facility.
• Assist with technology needs, room scheduling, equipment needs, and setup/tear-down.
• Maintain a clean environment and contact facilities for maintenance or security as needed.
• Answer telephone, operate paging, attend station and assist during emergencies.
• Prepare requisitions and coordinate appointments with departments.
• Accept and schedule appointments and make entries; requisition supplies and equipment.

Skills

Customer service

Communication

Teamwork

Education

Bachelor's degree

Job description

Avera St Anthony's Hospital is seeking a Receptionist to provide clerical support and front-desk service. You will greet patients and visitors, answer questions, coordinate appointments, and assist with room scheduling and equipment needs.

The role emphasizes maintaining a welcoming environment, handling calls and emergencies, and supporting a multidisciplinary team within the department.