Hospital Front Desk Specialist — Patient Concierge & Scheduling

Avera St. Anthony's Hospital; O'Neill (NE); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

PTO from day 1

Employer 5% retirement matching

Career development and mentorship

Job summary

Avera St Anthony's Hospital is seeking a receptionist to support the department with front-desk duties and clerical tasks. The role involves greeting patients and visitors, serving as a go-to information resource, and coordinating room scheduling and related activities.

The position requires a Bachelor's degree with less than a year of clerical office experience. The team emphasizes compassionate service and collaboration in a fast-paced healthcare setting.

Qualifications

• Bachelor's degree required.
• Less than 1 year clerical office experience preferred.

Responsibilities

• Highly visible as the person responsible in greeting patients, families, visitors, and other customer groups.
• Serves as an information resource for patients, families, staff, and the community regarding events/activities occurring in the facility.
• Provides oversight by assisting with technology needs, room scheduling, equipment needs, room set-up and tear-down.
• Assists in maintaining a clean environment and responsible for contacting appropriate facility services personnel as cleaning, maintenance or security needs arise.
• Answer telephone, operate paging system, attend station and provide general assistance during emergencies.
• Prepares requisitions as directed and coordinate appointments with respective departments.
• Accept and schedule appointments and make appropriate entries.
• Requisition supplies and equipment, maintenance and repair services and prepare related forms.

Skills

Customer service

Communication

Professional appearance

Teamwork

Education

Bachelor's degree

Job description

Avera St Anthony's Hospital is seeking a receptionist to support the department with front-desk duties and clerical tasks. The role involves greeting patients and visitors, serving as a go-to information resource, and coordinating room scheduling and related activities.

The position requires a Bachelor's degree with less than a year of clerical office experience. The team emphasizes compassionate service and collaboration in a fast-paced healthcare setting.