Cardiovascular Front Desk & Scheduling Assistant

OSF HealthCare Saint Anthony Medical Center; Rockford (IL); On-site; USD 24,000 - 27,000; Part time

Job summary

OSF HealthCare Saint Anthony Medical Center is seeking a Front Office Assistant to deliver exceptional customer service as the first point of contact for patients and families. You will handle reception duties, scheduling, and coordination with insurance providers to support efficient care delivery.

The role emphasizes patient-first interactions, accurate scheduling, and proficiency with basic Microsoft Office tools, while maintaining a welcoming, professional office environment.

Qualifications

• Education: High School or GED equivalent.
• Customer service experience.
• Typing, filing, telephone skills.
• Basic Microsoft application proficiency.
• Excellent Customer Service skills.

Responsibilities

• Provide reception/clerical support in a medical practice front office.
• Schedule and register patients; coordinate with providers and insurance.
• Handle incoming/outgoing calls, collect co-pays, and manage appointments.

Skills

Customer service

Typing

Filing

Telephone skills

Microsoft Office

Education

High School or GED

Tools

EMR experience

Job description

OSF HealthCare Saint Anthony Medical Center is seeking a Front Office Assistant to deliver exceptional customer service as the first point of contact for patients and families. You will handle reception duties, scheduling, and coordination with insurance providers to support efficient care delivery.

The role emphasizes patient-first interactions, accurate scheduling, and proficiency with basic Microsoft Office tools, while maintaining a welcoming, professional office environment.